Mastering Negotiations | Culture is the Game Episode 14
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Mastering Negotiations | Culture is the Game Episode 14
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About this listen
In this episode, we dive deep into the complexities of delivery systems and rank popular services like DPD, Royal Mail, and Every. The discussion transitions into an insightful exploration of Chris Voss's book, 'Never Split the Difference,' covering essential negotiation strategies such as the Ackerman bargaining method. We also delve into the nuances between tactics and strategies in sales and negotiation, emphasizing the importance of building genuine trust and rapport. Join us for an engaging conversation that spans from everyday barter systems to sophisticated negotiation advice applicable to both business and personal interactions.
Chapters:
00:00 Introduction
00:04 Comparing Delivery Services
01:12 Discussing Book: Never Split the Difference
01:55 The Value of Books and Reading
05:39 Ackerman Bargaining Method
06:33 The Art of Negotiation
06:58 Cultural Differences in Bartering
10:43 Retail Negotiation Tactics
16:22 The Problem with Asking 'How's Your Day Going?'
16:41 Building Genuine Rapport in Business
20:27 The Importance of Intrinsic Motivation
21:34 Infinite Goals and Continuous Growth
28:41 Strategies vs. Tactics in Sales
30:25 Effective Discovery Sessions