Mastering Client Management: Handle Tough Problems, Upsell Smart & Win Over Difficult Clients
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Mastering Client Management: Handle Tough Problems, Upsell Smart & Win Over Difficult Clients
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About this listen
Stuck without an immediate solution for a client? Want to upsell additional services without sounding salesy? Or are you dealing with difficult clients who ignore your boundaries? This video is your quick client management guide for digital marketing and Google Ads!
Our Account Manager, Tressy Dsouza, with our Marketing Director, Bryan Caranto, share how you can show leadership, use the PAS framework for upselling, and set communication boundaries for stronger, more profitable client relationships.
Connect with Tressy on LinkedIn:
/ tressy-dsouza-81964784
Connect with Bryan on LinkedIn:
/ brcaranto
Chapters:
- 0:00 Intro
- 0:23 Mastering Client Management: Handle Tough Problems, Upsell Smart & Win Over Difficult Clients
- 2:17 Showing Leadership in Client Projects
- 3:57 Upselling Additional Services (Without Being "Salesy")
- 6:12 Handling Difficult Clients Who Disrespect Communication Boundaries
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