Mastering Appointment-Setting for Internet Leads with Heather Deatherage cover art

Mastering Appointment-Setting for Internet Leads with Heather Deatherage

Mastering Appointment-Setting for Internet Leads with Heather Deatherage

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About this listen

Appointments are more than just dates on a calendar—they’re the first real commitment your internet leads make toward buying.


In this episode, Heather Deatherage breaks down exactly how powersports and motorcycle dealers can boost their show rates and close more deals with a structured appointment-setting process.


You’ll learn:

  • Why an appointment is a psychological turning point

  • How to confirm without giving customers an easy exit

  • Same-day confirmation tactics that drive attendance

  • How manager involvement adds urgency and credibility

  • The key metrics to measure for appointment-setting success


  • If your internet department is setting lots of appointments but seeing too many no-shows, this episode is your blueprint for improvement.


    YouTube Interviews: https://youtube.com/@dealershipfixit


    Connect with Heather: https://www.linkedin.com/in/heather-deatherageFollow the Fixit Online: https://linktr.ee/dealershipfixit


    Sponsor: https://dealers.motohunt.com
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