Willem Pienaar and Shreya Shankar discuss the challenge of evaluating agents in production where "ground truth" is ambiguous and subjective user feedback isn't enough to improve performance.

The discussion breaks down the three "gulfs" of human-AI interaction—Specification, Generalization, and Comprehension—and their impact on agent success.

Willem and Shreya cover the necessity of moving the human "out of the loop" for feedback, creating faster learning cycles through implicit signals rather than direct, manual review.The conversation details practical evaluation techniques, including analyzing task failures with heat maps and the trade-offs of using simulated environments for testing.

Willem and Shreya address the reality of a "performance ceiling" for AI and the importance of categorizing problems your agent can, can learn to, or will likely never be able to solve.

// Bio

Shreya Shankar

PhD student in data management for machine learning.

Willem Pienaar

Willem Pienaar, CTO of Cleric, is a builder with a focus on LLM agents, MLOps, and open source tooling. He is the creator of Feast, an open source feature store, and contributed to the creation of both the feature store and MLOps categories.

Before starting Cleric, Willem led the open source engineering team at Tecton and established the ML platform team at Gojek, where he built high scale ML systems for the Southeast Asian decacorn.

// Related Links

https://www.google.com/about/careers/applications/?utm_campaign=profilepage&utm_medium=profilepage&utm_source=linkedin&src=Online/LinkedIn/linkedin_pagehttps://cleric.ai/

~~~~~~~~ ✌️Connect With Us ✌️ ~~~~~~~

Catch all episodes, blogs, newsletters, and more: https://go.mlops.community/TYExplore

MLOps Swag/Merch: [https://shop.mlops.community/]

Connect with Demetrios on LinkedIn: /dpbrinkm

Connect with Shreya on LinkedIn: /shrshnk

Connect with Willem on LinkedIn: /willempienaar

Timestamps:

[00:00] Trust Issues in AI Data

[04:49] Cloud Clarity Meets Retrieval

[09:37] Why Fast AI Is Hard

[11:10] Fixing AI Communication Gaps

[14:53] Smarter Feedback for Prompts

[19:23] Creativity Through Data Exploration

[23:46] Helping Engineers Solve Faster

[26:03] The Three Gaps in AI

[28:08] Alerts Without the Noise

[33:22] Custom vs General AI

[34:14] Sharpening Agent Skills

[40:01] Catching Repeat Failures

[43:38] Rise of Self-Healing Software

[44:12] The Chaos of Monitoring AI

Tricks to Fine Tuning // MLOps Podcast #318 with Prithviraj Ammanabrolu, Research Scientist at Databricks. Join the Community: https://go.mlops.community/YTJoinIn

Get the newsletter: https://go.mlops.community/YTNewsletter // Abstract

Prithviraj Ammanabrolu drops by to break down Tao fine-tuning—a clever way to train models without labeled data. Using reinforcement learning and synthetic data, Tao teaches models to evaluate and improve themselves. Raj explains how this works, where it shines (think small models punching above their weight), and why it could be a game-changer for efficient deployment.

// Bio

Raj is an Assistant Professor of Computer Science at the University of California, San Diego, leading the PEARLS Lab in the Department of Computer Science and Engineering (CSE). He is also a Research Scientist at Mosaic AI, Databricks, where his team is actively recruiting research scientists and engineers with expertise in reinforcement learning and distributed systems.

Previously, he was part of the Mosaic team at the Allen Institute for AI. He earned his PhD in Computer Science from the School of Interactive Computing at Georgia Tech, advised by Professor Mark Riedl in the Entertainment Intelligence Lab.

// Related Links

Website: https://www.databricks.com/

~~~~~~~~ ✌️Connect With Us ✌️ ~~~~~~~

Catch all episodes, blogs, newsletters, and more: https://go.mlops.community/TYExplore

Join our Slack community [https://go.mlops.community/slack]

Follow us on X/Twitter [@mlopscommunity](https://x.com/mlopscommunity) or [LinkedIn](https://go.mlops.community/linkedin)]

Sign up for the next meetup: [https://go.mlops.community/register]

MLOps Swag/Merch: [https://shop.mlops.community/]

Connect with Demetrios on LinkedIn: /dpbrinkm

Connect with Raj on LinkedIn: /rajammanabrolu

Timestamps:

[00:00] Raj's preferred coffee

[00:36] Takeaways

[01:02] Tao Naming Decision

[04:19] No Labels Machine Learning

[08:09] Tao and TAO breakdown

[13:20] Reward Model Fine-Tuning

[18:15] Training vs Inference Compute

[22:32] Retraining and Model Drift

[29:06] Prompt Tuning vs Fine-Tuning

[34:32] Small Model Optimization Strategies

[37:10] Small Model Potential

[43:08] Fine-tuning Model Differences

[46:02] Mistral Model Freedom

[53:46] Wrap up

Packaging MLOps Tech Neatly for Engineers and Non-engineers // MLOps Podcast #322 with Jukka Remes, Senior Lecturer (SW dev & AI), AI Architect at Haaga-Helia UAS, Founder & CTO at 8wave AI.

Join the Community:

https://go.mlops.community/YTJoinIn

Get the newsletter: https://go.mlops.community/YTNewsletter

// Abstract

AI is already complex—adding the need for deep engineering expertise to use MLOps tools only makes it harder, especially for SMEs and research teams with limited resources. Yet, good MLOps is essential for managing experiments, sharing GPU compute, tracking models, and meeting AI regulations.

While cloud providers offer MLOps tools, many organizations need flexible, open-source setups that work anywhere—from laptops to supercomputers. Shared setups can boost collaboration, productivity, and compute efficiency.In this session, Jukka introduces an open-source MLOps platform from Silo AI, now packaged for easy deployment across environments. With Git-based workflows and CI/CD automation, users can focus on building models while the platform handles the MLOps.// BioFounder & CTO, 8wave AI | Senior Lecturer, Haaga-Helia University of Applied SciencesJukka Remes has 28+ years of experience in software, machine learning, and infrastructure. Starting with SW dev in the late 1990s and analytics pipelines of fMRI research in early 2000s, he’s worked across deep learning (Nokia Technologies), GPU and cloud infrastructure (IBM), and AI consulting (Silo AI), where he also led MLOps platform development.

Now a senior lecturer at Haaga-Helia, Jukka continues evolving that open-source MLOps platform with partners like the University of Helsinki. He leads R&D on GenAI and AI-enabled software, and is the founder of 8wave AI, which develops AI Business Operations software for next-gen AI enablement, including regulatory compliance of AI.

// Related Links

Open source -based MLOps k8s platform setup originally developed by Jukka's team at Silo AI - free for any use and installable in any environment from laptops to supercomputing: https://github.com/OSS-MLOPS-PLATFORM/oss-mlops-platform

Jukka's new company:https://8wave.ai

~~~~~~~~ ✌️Connect With Us ✌️ ~~~~~~~

Catch all episodes, blogs, newsletters, and more: https://go.mlops.community/TYExplore

Join our Slack community [https://go.mlops.community/slack]

Follow us on X/Twitter [@mlopscommunity](https://x.com/mlopscommunity) or [LinkedIn](https://go.mlops.community/linkedin)]

Sign up for the next meetup: [https://go.mlops.community/register]

MLOps Swag/Merch: [https://shop.mlops.community/]

Connect with Demetrios on LinkedIn: /dpbrinkm

Connect with Jukka on LinkedIn: /jukka-remes

Timestamps:

[00:00] Jukka's preferred coffee

[00:39] Open-Source Platform Benefits

[01:56] Silo MLOps Platform Explanation

[05:18] AI Model Production Processes

[10:42] AI Platform Use Cases

[16:54] Reproducibility in Research Models

[26:51] Pipeline setup automation

[33:26] MLOps Adoption Journey

[38:31] EU AI Act and Open Source

[41:38] MLOps and 8wave AI

[45:46] Optimizing Cross-Stakeholder Collaboration

[52:15] Open Source ML Platform

[55:06] Wrap up