If you think property management is just about collecting rent and fixing toilets, you're leaving serious money on the table.

In this episode, I’m sitting down with Robert Parmar to talk about how the best operators are using systems and tech to run their properties more profitably — and why poor management is the fastest way to kill your financial freedom.

Robert’s pulling back the curtain on the biggest mistakes property managers make (and what it’s really costing you), the secret sauce that separates good from great, and the practical systems you can use to finally step out of the day-to-day — without sacrificing profits.

Whether you're managing yourself or outsourcing it, if you want more cash flow, less stress, and more freedom, you can't afford to miss this one.

Leveraging Technology for Better Remote Management

• Why top property managers are heavily investing in tech tools and automation.
• How the right systems can reduce vacancy, boost cash flow, and create a "set-it-and-forget-it" ownership experience.
• Examples of technology Robert uses to deliver better tenant experiences and operational efficiencies.

Biggest Mistakes Property Managers Make

• The "set it and forget it" myth: why poor communication is the fastest way to lose owners and tenants.
• Overlooking preventative maintenance and its long-term cost.
• The importance of hiring based on cultural fit—not just experience.

What Makes a Great Property Manager Stand Out

• Proactive communication and transparent reporting as a key differentiator.
• Why having a true investor mindset (not just a service mindset) sets the best managers apart.
• The power of KPIs: which numbers your property manager must track to ensure you're hitting your investment targets.

Property Management Best Practices that Crush

• Structured onboarding processes for new properties to set expectations early.
• Regular financial and operational reviews (not just quarterly).
• Strategic tenant retention tactics that reduce turnover and boost lifetime value.

rparmar@smfield.com

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