In Episode 22 of Let’s Set Your Table, host John D. and co-host Nick D. are joined by fellow HGI team member and Director of Tabletop & Smallwares, Rachel Byerly, and Director of Sales - Northwest at American Metalcraft, Eric Hagge.

In this episode, they discuss the evolution of heating solutions in catering, focusing on the transition from traditional chafing fuel to innovative flameless heating technologies like the Buffet Boost. They explore the implications of these changes for operators in the food service industry, particularly in terms of safety and convenience. The conversation also touches on the vibrant and evolving food scene in Chicago, highlighting trends such as fusion cuisine and the resurgence of retro dining experiences.

Takeaways

• Chafing fuel has been a staple in catering for over 150 years
• Flameless heating options are becoming increasingly popular
• The Buffet Boost offers a safer alternative to chafing fuel
• Operators are looking for more convenient heating solutions
• Chicago's food scene is diversifying with new cuisines
• Fusion restaurants are on the rise in Chicago
• American Metalcraft has evolved from hubcaps to food service
• The Buffet Boost can hold food at 190 degrees for three hours
• Innovations in food service are essential for staying relevant
• The future of catering will likely involve more battery-operated solutions

Chapters

00:00 The Evolution of Heating Solutions in Catering 06:58 Innovations in Flameless Heating Technology 16:46 Trends in the Chicago Food Scene

Links

- Explore our innovative, industry leading lineup of manufacturers we rep at: hodegroup.com

- Visit the Hode Group Chicago Showroom: hodegroupshowroom.com

- Listen to Let’s Set Your Table on Apple Podcasts

In Episode 21 of Let’s Set Your Table, host John D. and co-host Nick D. are joined by fellow HGI team members and Chicago representatives Kerry O’Connor and Jen Katta.

Together, they share behind-the-scenes stories from the Hode Group's dynamic showroom in the heart of Fulton Market. From the importance of teamwork and relationship-building to the hands-on approach of product testing, the team reflects on how they create a warm, client-focused environment that truly sets them apart.

Tune in to hear success stories, industry insights, and how the Hode Group delivers a one-stop-shop experience that brings lasting value to every customer interaction.

Takeaways

• The Hode Group showroom is a hidden gem in Chicago.

• Teamwork and collaboration are essential for success.

• Customer service is a top priority in the hospitality industry.

• Building relationships with clients leads to long-term partnerships.

• The HGI showroom offers a one-stop shop for all restaurant needs.

• The Hode Group represents over 30 different product lines.

• Product testing is crucial for customer satisfaction.

• The HGI team is passionate about what they do.

• Positive experiences lead to repeat business.

Chapters

00:00 – Introduction & Guest Welcome 01:45 – Inside the Fulton Market Showroom 03:30 – Representing Top Manufacturers 05:15 – Personal Journeys to the Hode Group 08:00 – Leadership, Culture & Family Ties 10:30 – Customer Service & Relationship Building 13:15 – What Sets the Hode Group Apart 15:00 – The One-Stop-Shop Experience 17:00 – Real Success Stories from the Showroom 19:00 – Product Testing & Turnkey Solutions 20:30 – Final Thoughts & How to Visit

Links

- Explore our innovative, industry leading lineup of manufacturers we rep at: hodegroup.com

- Visit the Hode Group Chicago Showroom: hodegroupshowroom.com

- Listen to Let’s Set Your Table on Apple Podcasts

In Episode 20, we are joined by Tom Wright, founder of OZZI Reusables and the OZZI Collection System, to discuss the impact of reusable containers on sustainability and the environment within the foodservice and hospitality world.

The conversation covers Tom's journey in the culinary world, the functionality and benefits of the OZZI system, and its growing adoption across various sectors. This episode emphasizes the importance of accountability in reusable programs, the financial advantages of using the OZZI system, and identifies the innovation with each product offering, including customizable containers and new product releases coming, which include cups and cutlery.

The discussion also touches on the future of reusables, recycling initiatives, and the significance of the three R’s: Reduce, Reuse, Recycle.

Takeaways

• The OZZI Reusable System is designed to reduce waste and promote sustainability.
• Accountability is crucial for the success of reusable programs.
• The system has been implemented in over 500 locations across 11 countries.
• Financial benefits include a quick return on investment for users.
• Customization options for containers enhance brand identity.
• Innovations in cutlery and cups are expanding the OZZI product line.
• The pandemic has accelerated the adoption of reusable solutions.
• Recycling initiatives are integral to OZZI's mission.
• The three Rs—Reduce, Reuse, Recycle—are central to OZZI's philosophy.
• The future of reusables is promising, driven by consumer demand and legislation.

Chapters

00:00 Show Open & Introductions 03:01 The Journey of Tom Wright and OZZI 08:05 Solutions for Schools, Universities, Businesses and More

09:24 How the OZZI Process Works 14:14 Financial Benefits of OZZI 17:22 Container Sizes and Customization Options 20:07 Innovations in Reusable Cutlery and Cups 23:42 The Future of Reusables and Market Trends 24:24 Recycling Initiatives and the Three R's 29:55 Closing Thoughts and Sample Requests

Links

- Explore Veda™ - Eco-Products' reusable containers that can be used with OZZI Collection Machines - Download the OZZI Product Catalog

- How the OZZI collection machine works with reusable packaging containers - watch - play now!

- OZZI in action!

• University of Denver Case Study: https://youtu.be/v8AEDsTiLew?si=TyQb7Njg4K_5kcU_
• Senior Living Community Case Study: https://youtu.be/lWCDwu6kn4A?si=Kdk-JXMO8RqOGDn1

- Explore our innovative, industry leading lineup of manufacturers we rep at: www.hodegroup.com

- Visit the Hode Group Chicago Showroom: hodegroupshowroom.com

- Listen to Let’s Set Your Table on Apple Podcasts