What happens when a logistical nightmare turns into a major sign of success? This week on Making the Moment, we dive into the chaotic early days of Sloomoo Institute with co-founder Karen Robinowitz. She shares the wild story of their launch, where a massive ticket mix-up, that could have damaged their business, set the stage for a slime-filled empire built on joy.

Karen breaks down how an unconventional concept rooted in play turned into a scalable, sticky brand with massive reach—and why families, especially kids, are responding to real joy in a way that can’t be ignore.

If you’re a brand marketer or CXO chasing loyalty, resonance, and cultural relevance, this episode is a joyful gut check on what truly moves people—and why bold ideas, delivered with heart, always rise.

In this episode, you’ll learn:

• Why emotional engagement and multi-sensory design drive deeper brand loyalty—especially with families
• The brands that build spaces where people feel seen are the ones rewriting the rules — and reaping the returns
• What the rise of tactile, immersive spaces like Sloomoo Institute means for the future of brand experiences

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