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In this episode, Yvonne and Rafael chat with Joseph Sousa, Workers' Compensation Program Manager for the City of San Diego. In our conversation, we learn from the perspective of a self-insured, self-administered workers' compensation program administrator, and what is important to that stakeholder perspective.

One thing that stands out is the numerous benefits of operating a self-insured, self-administered program for both the employer and employees. The employer gains total control over various aspects, especially compared to purchasing an insurance policy from an external insurer. Since all employees work for the same entity, there is a strong sense of pride and compassion when it comes to supporting colleagues.

The City of San Diego is regarded as a gold standard in workers' compensation programs. Some key elements of San Diego's program include:

- An established culture of wellness and safety

- Early intervention

- Peer support and compassion for fellow employees

- Effective communication

- Self-efficacy, where injured employees take ownership of their recovery

- Quality partnerships with medical providers

Join us as we delve deeper into Joseph's insights and learn more about the City of San Diego's workers' compensation program.

More about City of San Diego: https://www.sandiego.gov/

Council of Self-Insured Public Agencies (COSIPA): https://cosipa.org/

Public Agency Risk Management Association (PARMA): https://parma.com/

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