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Jandals in Japan

Jandals in Japan

By: Jayne Nakata & Catherine O'Connell
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The best show about New Zealanders doing business in Japan, bringing The Land of the Long White Cloud to The Land of the Rising Sun How do you build a brand in Japan and nurture a loyal customer base? What do you need to have in your tool belt if you are thinking of coming to Japan to launch a business here? Japan is often considered to be in the "too hard" basket but we are here to open up the black box of doing business in Japan. We will share stories from successful Kiwis selling their products and services here in Japan. They'll tell you their tips for success and pitfalls to avoid. They'll share their challenges and what they did to overcome them. They will tell you things you can't find in textbooks or on the internet. We will also be sharing the latest intel and insights on Japan from our on-the-ground presence And you'll hear some super business culture and other tips from us sprinkled throughout. Grab a glass of sake and let's get into it.Copyright 2025 Jayne Nakata & Catherine O'Connell Economics Leadership Management & Leadership Politics & Government
Episodes
  • Aaron Astle - Descendant of the first Japanese immigrant to New Zealand
    Oct 5 2025

    Meet Aaron Astle, whose remarkable family story connects two nations across time. As a descendant of Noda Asajiro - believed to be the first Japanese person to set foot in New Zealand in the late 1800s - Aaron brings a unique perspective to living in Japan. From growing up in Auckland immersed in Te Ao Māori to making music and studying Japanese in Osaka, Aaron shares his journey of cultural discovery and connection.

    Subscribe to our list so you never miss an episode of Jandals in Japan in the box below.

    If you enjoyed this episode and it inspired you in some way, we’d love to hear about it and know your biggest takeaway. Head over to Apple Podcasts to leave a review and we’d love it if you would come and say hi (or Kia Ora or Konnichi Wa!) over on @jandalsinjapan on Instagram.

    In this episode you will hear:

    • The incredible story of Noda Asajiro: how a 10 year old Japanese boy accidentally became a stowaway and ended up marrying into Māori royalty
    • Striking similarities between Māori and Japanese languages
    • Why Aaron felt instantly at home in Japan
    • Aaron's musical journey and his upcoming single called "The Night Our Stars Fell"

    About Aaron

    Born to an American mother and Māori father in Auckland, New Zealand, Aaron Astle (Tainui iwi) has spent his life in love with his whakapapa Māori that he inherited from his father’s side. Since a very young age, at every turn Aaron has taken any opportunity to share Te Ao Māori with those wanting to engage with it. From teaching kapa haka, running cultural workshops with his father to eventually taking it into the corporate space as the Cultural Capability Lead for Vodafone NZ, alongside his role as a Solution Architect. Shifting gears to follow his childhood dream, Aaron moved to Japan in 2023 where he has since been immersing himself in the new culture, studying the language, making and performing music, and lastly drawing closer to his roots that also happen to lead back to the Land of the Rising Sun.

    Links:

    Banpaku Kouen Expo Park: https://www.expo70-park.jp/

    Kiwi House http://www.kiwihouse.jp/

    El Pancho https://tabelog.com/osaka/A2701/A270201/27001670/

    Aaron’s Music: https://aeonaltars.bandcamp.com/community

    Jandals in Japan is brought to you by Catherine O’Connell Law and PodLaunch with Jayne


    Connect with Jayne and Catherine

    Linked In: https://www.linkedin.com/company/jandals-in-japan-podcast/

    Instagram: https://www.instagram.com/jandalsinjapan/

    Facebook: https://www.facebook.com/jandalsinjapan

    Youtube: https://www.youtube.com/@jandalsinjapan

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    55 mins
  • The Quiet Success of Kiwi Dairy: Charles Wilson's Insights from Tatua Japan
    Jul 27 2025

    Join us for an insightful conversation with Charles Wilson, who leads Tatua Japan's operations as both President and Representative Director in one of New Zealand's most important export markets. From his childhood introduction to Japan through the Japanese supplemental education calculation & maths program “Kumon mathematics” to becoming president of a dairy ingredients company, Charles shares his unique journey and valuable insights about building successful business relationships in Japan. You will enjoy this story of how an SME like Tatua Japan can partner with Japanese companies for mutually beneficial outcomes.

    Subscribe to our list so you never miss an episode of Jandals in Japan

    If you enjoyed this episode and it inspired you in some way, we’d love to hear about it and know your biggest takeaway. Head over to Apple Podcasts to leave a review and we’d love it if you would come and say hi (or Kia Ora or Konnichi Wa!) over on @jandalsinjapan on Instagram.

    In this episode you will hear:

    • Why arriving 5-10 minutes early for meetings is essential for building trust and success in Japanese business culture
    • How Japan's "ringi-sho" consensus-building process really works with pre-meetings and side discussions before official approvals
    • About the "proteinisation" trend driving demand for protein-enhanced products among Japan's aging population
    • Charles' unexpected summer survival tip - escaping to Tama's cool river waters and Japanese workplace "cool down rooms"

    About Charles

    Charles Wilson has been at the helm of Tatua Japan since 2023, as both President and Representative Director. This role has enabled him to live his passion for strengthening trade and business ties between Japan and New Zealand.

    He leads a growing team, oversees key customer relationships, drives strategic initiatives, and manages the company’s day-to-day operations.

    His interest in the agricultural and dairy industries originates from his upbringing on an avocado orchard in the sunny Bay of Plenty and his experience spending summer holidays milking cows. He holds a Bachelor of Science in Animal Science, and a Bachelor of Business in Finance from Massey University.

    Prior to joining Tatua, Charles spent nearly a decade with ITOCHU Corporation—one of Japan’s largest general trading companies—working in both Tokyo and Sydney. At ITOCHU, he developed infrastructure investment strategies and managed a portfolio of global infrastructure assets.

    The blend of Charles’ Kiwi upbringing and his adaptation to Japanese culture has deepened his appreciation for the vital harmony between people, nature, and enterprise—a balance that lies at the heart of agriculture and fuels his passion for the field.

    Links

    Tatua Japan: https://jp.tatua.com/

    Jandals in Japan is brought to you by Catherine O’Connell Law and PodLaunch with Jayne

    Connect with Jayne and Catherine

    Linked In: https://www.linkedin.com/company/jandals-in-japan-podcast/

    Instagram:

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    54 mins
  • Skincare Secrets: Elizabeth Barbalich’s Formula for Success in Japan with Antipodes
    Jun 29 2025

    What does it take to succeed in Japan's notoriously difficult beauty market? Elizabeth Barbalich, founder and Director of iconic New Zealand skincare brand Antipodes, shares her fascinating 7-year journey of patience, persistence, and cultural learning that led to success in one of the world's most discerning markets.

    From developing seven products over two years in her quest for natural wellness, to navigating the complex world of Japanese retail partnerships and formal business etiquette, Elizabeth reveals why Japan isn't just about revenue -it's about building brand equity that opens doors globally. Discover the surprising cultural differences (like why Japanese women condition their hair nightly!), the power of retail staff relationships over influencer marketing, and why being seen on Japanese shelves makes international buyers take notice.

    Whether you are considering Japan as a market, or simply love hearing about entrepreneurial grit, this episode is packed with actionable insights about building authentic brand trust in a market where customers read every ingredient and expect perfection.

    Subscribe to our list so you never miss an episode of Jandals in Japan

    If you enjoyed this episode and it inspired you in some way, we’d love to hear about it and know your biggest takeaway. Head over to Apple Podcasts to leave a review and we’d love it if you would come and say hi (or Kia Ora or Konnichi Wa!) over on @jandalsinjapan on Instagram.

    In this episode you’ll hear:

    • How Elizabeth overcame the challenge of minimal sales with three different distributors for the first three years in Japan

    • The six-hour "etiquette meeting" required to switch distributors and what it taught her about Japanese business culture

    • How she created a vitamin C toner specifically for Japanese consumers (and why it became a hit in other markets too)

    • Why she values formal business meetings and trains her entire team on proper etiquette for every market

    About Elizabeth

    Elizabeth Barbalich is the founder and CEO of the iconic New Zealand skincare brand Antipodes which she founded over 20 years ago in 2004.

    Elizabeth grew up on the Mainland amidst the Canterbury Plains, undertook a science degree in biology from the University of Canterbury, then embarked on an MBA from the University of Auckland. She won a highly competitive position with a United States medical technology corporation and spent 8 years training surgeons and registrars in the use of their cutting-edge equipment.

    Antipodes skincare products are made of pure bioactive ingredients from New Zealand’s nature. To launch the sustainable beauty brand, she drew on her background in science. Today Antipodes is available in Japan and many other countries.


    Links

    Antipodes: https://jp.antipodesnature.com/

    Jandals in Japan is brought to you by Catherine O’Connell Law and PodLaunch with Jayne


    Connect with Jayne and Catherine

    Linked In: https://www.linkedin.com/company/jandals-in-japan-podcast/

    Instagram:

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    49 mins
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