Ever wondered if your photos ‘for the gram’ actually contribute to local problems? This episode tackles a massive question: Is tourism inherently exploitative and destructive to local communities? We enter the debate with the aim of showing you how to disagree better on the pros and cons of mass tourism and globalisation.

Welcome to the latest episode from The Bridge; A Disagreeing Well Podcast from UCL designed to arm you with a range of approaches you can draw on when navigating tricky conversations. Our goal isn't to make people agree but to explore techniques that can be used to have productive conversations, enable deeper understanding and empathy for those with different perspectives.

UCL student host Lea Hofer leads a compelling discussion with two key stakeholders in the tourism industry, each with strong views:

• Chris Christou, host of The End of Tourism podcast, argues that while tourism isn't inherently bad, the way we do it often creates major issues. He breaks down how the rise of short-term rentals (think Airbnb) can push locals out of housing, how "culture" can become a frozen spectacle for tourists, and the ecological damage from rapid development. Chris's take is all about giving local communities a real voice and democratic choice in how tourism impacts them.
• Mark Worden, from MiHi digital and Visit Cornwall, champions a balanced approach to tourism. He highlights its power to create jobs (like for the 30% of people in Cornwall’s hospitality industry) and boost local infrastructure. Mark admits that "overtourism" is a real problem, especially with too many short-term rentals, but advocates for solutions like statutory registration schemes and prioritising sustainable, restorative tourism. He also suggests tourists should make the most of domestic tourism options.

Our resident UCL expert mediator, Dr. Melanie Garson, masterfully guides the conversation. Even when Chris and Mark seemed to be on the same page, Melanie used "clarifying questions" to dig deeper, revealing subtle but important differences in their perspectives and visions for the industry. She reflects on how this technique allowed them to understand more what is behind each other's perspectives, proving that understanding how you disagree is key to constructive dialogue.

Key takeaways from this episode:

• Mastering clarifying questions: Learn how to ask the right questions to genuinely understand someone else's viewpoint, even when their initial statements seem to align with yours.
• Deconstructing complex debates: See how two experts, with different experiences (one living in a tourist hot spot, the other working in the industry), can hold seemingly opposing views but still seek common ground.
• Embracing disagreement as progress: Understand that true progress isn't always about achieving consensus, but about deeply understanding the various perspectives and using that insight for constructive dialogue.

Dive in to refine your ability to engage in productive disagreement.

This production was led by our student presenters, Lea Hofer and Tara Constantine, who are participants on Students’ Union UCL’s Impartial Chairs Programme. Find out more about the programme and how to apply if you are a student - visit Impartial Chairs Programme.

This is a Research Podcasts production.

Episode Credits
Presenter: Tara Constantine, UCL Impartial Chairs
Guests: Albie Amankona and Nels Abbey
Producer and editor: Research Podcasts
Music: The Investigation by Pixabay
Artwork: Mayuko Yamaguchi, UCL undergraduate student

Further Reading and resources
The End of Tourism podcast hosted by Chris Christou
Visit Cornwall