What if the future of leadership wasn't explained by another CEO, but by an AI?

In this special episode of Hub & Spoken, hosted by Jason Foster, CEO & Founder of Cynozure, the guest isn't a data or business leader. It's ChatGPT. Together, they explore one of the most pressing questions for organisations today: What does leadership mean in the age of artificial intelligence?

The discussion contrasts the logical view of leadership, vision, decision-making and orchestration, with the uniquely human qualities that machines can't replicate: courage under pressure, conviction, vulnerability, and trust.

The result is a fascinating tension. AI can support with logic, speed, and analysis. But leadership is still defined by what makes us human.

🎧 Tune in for this experiment in leadership dialogue.

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Cynozure is a leading data, analytics and AI company that helps organisations to reach their data potential. It works with clients on data and AI strategy, data management, data architecture and engineering, analytics and AI, data culture and literacy, and data leadership. The company was named one of The Sunday Times' fastest-growing private companies in both 2022 and 2023 and recognised as The Best Place to Work in Data by DataIQ in 2023 and 2024. Cynozure is a certified B Corporation.

In this episode of Hub & Spoken, host Jason Foster, CEO & Founder of Cynozure, is joined by James Lupton, Chief Technology Officer at Cynozure, to explore the findings from What Matters Most for Insurers Now — a new report shaped by insights from 35 senior leaders across the insurance industry.

While the report focuses on insurers, its lessons resonate far more widely. Jason and James discuss how organisations across sectors are wrestling with the same issues: outdated and overly customised legacy systems that hold back innovation, a persistent gap between the ambition to build a data-driven culture and the actions taken to achieve it, and the importance of leadership support that goes beyond lip service to meaningful investment and behaviour change.

They also consider the next frontier: AI agents. With many firms experimenting but few ready to deploy, Jason and James unpack what true readiness looks like and why success requires more than just technology.

This episode offers practical reflections for leaders in complex, regulated industries who are striving to “fix forward” and unlock the real value of data and AI.

Download What Matters Most for Insurers Now here

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In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with David Germain, portfolio Non-Executive Director and former senior technology and transformation leader in banking, financial services and insurance. Drawing on 30 years of global experience, David shares how sustainable business growth depends on more than just strategy and technology - it's rooted in inclusive leadership, organisational culture, and curiosity at every level.

They explore why leadership teams must reflect their customer base, how to create psychological safety to encourage innovation, and why "constructive disruption" is essential for long-term success. David discusses the challenge of balancing today's operational pressures with the future ambitions of an organisation, and why trust, diversity of thought, and resilience are non-negotiables.

The conversation also examines the role of technology, particularly AI, as both an enabler and a disruptor, and why leaders must prepare their people for the cultural and operational shifts it brings.

If you're a business leader seeking practical ways to align people, culture, and technology for lasting impact, this episode offers clear, real-world perspectives.