How to Create an Exceptional Customer Experience
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How to Create an Exceptional Customer Experience
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About this listen
The rapid acceleration of digitization has been driving ever more demanding expectations from customers in their online experiences, making customer experience management a top priority. In this episode, John Spencer and Paul Fipps, SVP, Customer and Partner Excellence, ServiceNow, explore what it means to be truly ‘experience-led’ as a tech firm and how to stand out in a world where everyone is trying to do the same.
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