Have you ever apologized only to make things worse—or struggled to forgive without holding on to resentment?

Kim Ward sits down with Jonathan Bui to unpack The Negotiated Apology—a powerful blend of negotiation skills and emotional intelligence that can repair broken relationships and restore trust.

Jonathan shares why most apologies fail, how to move someone from hurt to healing, and the strategies that help you earn forgiveness without creating more resentment. Whether you’re navigating conflict with a partner, family member, or friend, this conversation is your roadmap to reconciliation.

🌟RESOURCES MENTIONED http://thenegotiatedapology.com

https://www.instagram.com/thenegotiatedapologyproject

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