In this episode of The Startup Leap, we sit down with Coen, the founder of Tyme Bank, to discuss the incredible journey of building a digital bank in Africa and expanding into Southeast Asia. Coen shares the challenges of creating a bank without traditional elements like paper, cash, or ATMs, and how they achieved profitability in just five years despite raising initial capital from over 250 potential investors. We delve into the importance of partnerships, customer trust, and innovative distribution strategies that have led to serving 17 million customers and onboarding half a million new users every month. Coen also provides insights into navigating regulatory landscapes, making tough decisions in capital-constrained markets, and the role of personal growth in effective leadership.

Tune in for a deep dive into the world of digital banking, financial inclusion, and future expansion plans.

00:00 The Vision of a Paperless Bank

00:19 Overcoming Funding Challenges

00:55 Rapid Growth and Expansion

01:23 The Importance of Local Partnerships

01:51 Introduction to the Interview

02:13 Describing Coen's Leadership Style

03:28 The Story of Sisyphus and Startup Life

05:46 The Origin of Tyme Bank

07:30 Building a Digital Bank from Scratch

17:57 The Role of Humility in Customer Understanding

19:04 Challenges in Retail Partnerships

25:46 Expanding into Southeast Asia

29:06 Market Expansion Strategies

29:38 Balancing Growth and Profitability

30:33 Navigating Financial Challenges

33:36 Founder Dilemma: Push or Step Back?

37:46 Leadership and Ethical Frameworks

39:54 Evolving Business Vision

45:26 Regulatory Navigation in FinTech

49:02 Distribution vs. Product Focus

53:27 Future of Finance: Crypto and Blockchain

54:49 Time Bank's Future Plans

56:10 Quickfire Questions and Wrap-Up

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Youtube: https://youtu.be/mjJkn-1bzDk

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