
How Cynt Marshall Rewrote the Mavericks’ Playbook and Her Apporach to Leadership
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About this listen
Cynt Marshall, the first Black Female CEO in the NBA and former AT&T executive, shares her incredible journey from growing up in public housing to leading major organizations with a philosophy grounded in joy, integrity, and people-first leadership. She opens up about her early lessons, personal losses, and how she transformed a workplace in crisis into a national model of inclusion and culture. We also discuss Mark Cuban, the Mavs' new ownership, the Luka trade, and the future of the Mavericks. Cynt’s take on leadership, her perspective on the Mavs, and her unwavering optimism make this one of our most interesting conversations yet.
In This Episode
[01:38] The Origins of “Cynt the Sprint”
[02:50] The Three L's of Leadership: Listen, Learn, Love
[04:30] Killing the Light and Changing the Culture
[07:30] Joy vs. Happiness: A Philosophy of Resilience
[09:54] Breaking Barriers at UC Berkeley
[13:30] Grace at Delta Gamma: A Lesson in Belonging
[15:30] Corporate Growth at AT&T & Navigating Bias
[20:00] The Call from Mark Cuban
[34:00] The Mavericks Culture Crisis
[38:00] Introducing CRAFTS: A New Leadership Framework
[42:00] Fan-Centric Thinking & Building Mavs TV
[48:30] From Customer Service to Coaching Staff
[52:00] The Role of Faith in Corporate Culture
[55:20] Mentoring the Next Generation of Leaders
[59:10] Why Diversity Isn’t Enough—Inclusion Matters
[01:03:00] What Legacy Really Means
[01:07:00] Getting Real About Work-Life Balance
[01:12:00] “You’ve Been Chosen”: The Message Behind the Memoir
Resources Mentioned
You've Been Chosen by Cynthia Marshall
The Power of Nice by Linda Kaplan Thaler & Robin Koval
Tom Leppert's Article on the Luka Trade
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Editing and Support by The Good Podcast Co.