How can HR leaders use AI and data-driven insights to make work fairer, more engaging, and more efficient — without adding complexity or risk?

In this episode of the HRchat Podcast, host Bill Banham welcomes back Lindsay Clayborne, Chief of Staff at Cardata, the fully managed vehicle reimbursement partner helping companies modernize outdated car allowance programs with smarter, fairer, and IRS-compliant solutions.

Last time, Bill and Lindsay explored the basics of why a strong vehicle reimbursement program matters to both employees and employers. This time, they go a step further — looking at how HR and People leaders can use AI and automation to free up time, improve compliance, and empower teams to focus on the work that really matters.

Lindsay reflects on her own evolution into a Chief of Staff role, sharing how her lens has widened from people operations to company-wide clarity, planning, and performance. That experience shapes a broader conversation around how HR can leverage AI to streamline processes, make data actionable, and strengthen its voice in strategic business decisions.

Together, they explore:

• How AI reduces HR admin overload, freeing up time for judgment, coaching, and culture-building
• The evolution of vehicle reimbursement programs — from mileage tracking to integrated, automated systems that reveal valuable patterns
• Why data centralization and cross-system integration are key to eliminating friction and improving workforce insights
• How to design AI guardrails to ensure safe, ethical, and compliant adoption across teams
• The growing importance of curiosity, adaptability, and critical thinking in the age of AI

The conversation also tackles a challenge many HR teams face: fear of AI. Lindsay and Bill discuss practical ways to build trust and confidence — defining sensitive data by function, educating teams on safe use, and setting clear policies that encourage experimentation without risk.

Tune in for real-world insights on how HR can harness AI to boost fairness, retention, and impact — and become a smarter, more strategic business partner.

Learn more about Cardata: cardata.co

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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According to today's guest, most hires don’t fail because they can’t do the work, they fail because their mindset clashes with how the work gets done. In this HRchat episode, Bill Bnaham sits down with New York Times best‑selling author Mark Murphy, founder of Leadership IQ, to unpack why attitude, not technical skill, is the main reason good resumes turn into bad hires, and how to fix the interview process without adding complexity or bloat.

Mark breaks down the traps that sink interviews: stock questions that beg for canned responses, interviewers who talk too much, and prompts that accidentally coach candidates toward a “success story.” He offers a simple, repeatable structure: define the few core attitudes your team truly needs, ask targeted behavioral questions tied to those attitudes, then leave the question hanging so candidates reveal how they think under light pressure. We explore what humility looks like in real answers and why growth after mistakes is a universal green flag.

Mark also tackles a timely question: where does AI help, and where does it fall short? Automation already shines at scheduling and screening, but trained interviewers still catch evasive language, tense shifts, and non‑answers that slip past machine analysis. We compare in‑person and video formats, explain why asynchronous recordings reward scripts over substance, and show how to separate the assessment from the culture pitch so candidates still get a rich view of your team, values, and expectations.

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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In this episode, guest hosts Pauline James and David Creelman welcome culture strategist and author Dr. Jessica Kriegel for a conversation on how leaders can use AI thoughtfully to enhance, not replace, the human side of work.

In this lively discussion, Jessica unpacks what’s really happening inside organizations as AI, culture, and change management collide. She explains why this is the “moment for change management,” how leaders can create experiences that shift employee perceptions, and why the illusion of control is the biggest barrier to transformation. Jessica also shares fascinating examples, from manufacturing firms using AI for data insight to companies experimenting with “culture-measuring” chatbots.

Key Themes

• How leaders can move beyond “the action trap” to shift employee perceptions through meaningful experiences
• Real-world AI use cases that reveal both opportunity and risk, from sales analytics to culture analytics
• The fine line between empowerment and surveillance in workplace technology
• Why “surrender” is the surprising secret to stronger leadership and sustainable change

Why HR Professionals Should Listen

For HR leaders navigating the dual revolutions of AI and culture, Jessica Kriegel offers a rare combination of candor, intelligence, and humor. She speaks the language of both strategy and humanity, reminding us that change doesn’t start with systems or data, but with what people believe.

Her upcoming book, her co-authored with Joe Terry, Surrender to Lead, which will be released in January 2026, expands on her insights. Jessica invites leaders to let go of the illusion of control and focus on what really drives results: their presence, mindset, and the ability to create meaningful experiences for employees which inspire alignment and action.

Support the show

Feature Your Brand on the HRchat Podcast

The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

• Follow us on LinkedIn
• Subscribe to our newsletter
• Check out our in-person events