In this episode of Business Analysis Live, we explore the power of structured, standardized content in the age of generative AI. Susan Moore (IIBA) is joined by Stephanie De Waegenaere from Information Mapping to discuss how a decades-old methodology can dramatically improve how AI tools like ChatGPT and Microsoft Copilot perform.

Learn why structured content isn't enough on its own, how to treat AI as a stakeholder in your documentation process, and why information mapping might just be the secret sauce for business analysts working with AI.

Whether you're struggling with hallucinations in your AI output or looking to improve the ROI on documentation efforts, this conversation is packed with insights you won't want to miss.

🎙️Episode Highlights

· What is information mapping and why it matters

· Structure vs. standardization in documentation

· Real-world AI performance tests with structured content

· Treating AI as a stakeholder

· Data mapping vs. information mapping

· AI tool comparisons: ChatGPT vs. Microsoft Copilot

· Security and sensitivity in AI usage

· Future of information mapping with AI integration

🔗 Resources

Connect with Stephanie on LinkedIn

Find out more about the Information Mapping methodology

Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

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The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

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