Future of Consumer series: The rise of capability-as-a-service
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Future of Consumer series: The rise of capability-as-a-service
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About this listen
In this third installment of our miniseries on the future of the consumer industry, we’re taking a closer look at how the emergence and growth of capability-as-a-service are causing a major convergence and reconfiguration in the consumer industry. Milen Mahadevan, president of 84.51, Kroger's very own capability as a service, and Kasey Lobaugh, chief futurist for Deloitte's consumer industry, join us to dive into the evolution of the consumer industry, the lower barriers to entry for consumer companies today, and the role they can play in the larger consumer ecosystem. As a bonus, hear what these industry leaders have to say on the evolution of generative AI in the next few years. For more info. on the Future of the Consumer industry, visit: https://www2.deloitte.com/us/en/pages/consumer-business/articles/future-of-consumer-industry.html