From IT Fixers to Strategic Advisors: Reinventing the MSP Game
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From IT Fixers to Strategic Advisors: Reinventing the MSP Game
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About this listen
What’s the secret to building an unstoppable MSP in today’s fast-moving tech world? In this episode, Peter Melby, CEO of New Charter Technologies, breaks down how top MSPs are shifting from reactive IT support to proactive business problem-solvers.
Discover why the future belongs to those who ask better questions, embrace AI with purpose, and treat their MSP like an innovation lab—not just a service desk.
Key Highlights:
- Why solving business problems is the new MSP superpower
- The hidden cost of not asking the right client questions
- How AI can drive client value—not just internal efficiency
- Why MSPs must own their innovation strategy
- Balancing vendor support with internal agility
- The people-first mindset that builds lasting trust
This is a must-watch for MSP leaders ready to evolve, innovate, and lead their clients through real business transformation. Subscribe for more growth-focused conversations!
#MSPStrategy #BusinessTransformation #AIforMSPs #TechLeadership #ManagedServices #DigitalInnovation
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