Forum highlights — Generative AI: What’s next for multifamily?
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Forum highlights — Generative AI: What’s next for multifamily?
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About this listen
This episode features a standout panel discussion from Forum 2025 on the role of generative AI in multifamily. You’ll hear from:
— Kelly Kutach, CMO, BH
— Ian Andrews, SVP of Innovation and Data Analytics, Avanti Residential
— Sarah Allwardt, Director of Marketing and Resident Experience, Kane Realty Corporation
Moderated by Cameron Skaff, Senior Director of AI and Client Strategy at Funnel, the conversation explores:
— Why immediacy and instant gratification are now baseline expectations for renters
— How conversational AI is lifting conversion rates—nearly 50% tour scheduling for AI-engaged leads at Kane
— Where AI shines as an operational copilot—and where human judgment still matters
— How Avanti is using AI to personalize agent training and scale resident services
— What it takes to create seamless, non-jarring experiences across touchpoints
If you're thinking about where to deploy AI in your organization and how to do it in a way that elevates your people, this is a must-listen.
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