In this episode, Suad Fakih, a luxury data and insights expert and writer of the popular Substack Suad's Gems chats with Bryce and Jessica about what luxury brands are up against in today's uncertain economic landscape. This enlightening and deep-ranging conversation touches upon key issues luxury brand decision-makers face every day in navigating the financial challenges of stagnating consumer purchasing, tariffs, and overall global uncertainty. Suad outlines practical approaches brands can take, along with concrete examples of luxury brands with standout strategies.

In this episode, Jessica and Bryce speak with Mario Lang, Executive Director of Global Retail Technology at The Estée Lauder Companies.

Global retail, fashion, and luxury brands face many challenges to stay relevant and to anticipate and cater to changing consumer needs across key demographics.

Mario speaks of the need for contextualized, meaningful applications of retail technology, including AI, DPPs, and other innovations. He emphasizes the importance of technology as a tool that can augment human discovery, bring operational efficiencies, and contribute to better, more consumer-centric retail experiences, rather than just innovation for innovation’s sake.

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Hello and welcome to FSW Conversations en Eye, brought to you by Fashion Strategy Weekly. Hosted by me Jessica Quillin. And me, Bryce Quillin, co-founders of FSW & as well as It's A Working Title, the luxury strategy agency. FSW Conversations brings together fashion and luxury leaders, creatives, and makers to discuss practical, strategic, and research-based insights to help you, our listeners, keep on top of our fast-moving sector.

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