Episode 8: Building Long-Term Relationships Through Excellent Service cover art

Episode 8: Building Long-Term Relationships Through Excellent Service

Episode 8: Building Long-Term Relationships Through Excellent Service

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In this episode of Roof Wars, Chad and David unpack the secret to creating loyal, raving customers—not by fixing roofs, but by mastering the customer experience. Discover how stepping into your client’s world, anticipating needs, and partnering beyond the job builds the kind of trust that turns one deal into decades of referrals.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.