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Episode #49: The Hidden Practices Behind Trustworthy Leadership and Great Teams

Episode #49: The Hidden Practices Behind Trustworthy Leadership and Great Teams

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 What if the key to high performance isn’t more structure—but deeper connection? In this episode of Missing Conversations, hosts Lynette Winter and Dan Winter sit down with Jancy Castro, a veteran tech exec who’s led through everything from startup chaos to enterprise-wide transformation. Jancy knows how to build trust across time zones, cultures, and org charts. With over 25 years of leadership experience and a rare blend of strategic clarity and human insight, Jancy shares how she creates alignment, builds belonging, and keeps her teams thriving through stress, change, and the constant churn of modern business. If you're rethinking how to lead in complexity, this conversation is your roadmap. Key Moments You’ll Want to Hear: 04:35: The underestimated leadership practice that builds belonging, especially when you rarely meet face-to-face. 06:44: Simple, high-impact ways to connect with your remote team (no fancy tools required). 09:43: Why skipping the relationship-building is a leadership risk you can’t afford. 11:56: Leading across cultures? Here’s what the most successful leaders pay attention to. 15:35: Want stronger teams? Focus less on difference and more on shared humanity. 17:08: What to do when trust breaks: a leader’s roadmap for repair. 18:55: A personal leadership story: how Jancy learned to let go—and what it takes to assume positive intent. 21:39: How to align when teams pull in different directions (and why finance and sales don’t have to clash). 24:17: The small working-style conversations that prevent big misunderstandings later. 26:38: Why every leader and team needs 360° feedback—and what to do with what you hear. 29:25: Quarterly alignment isn’t optional. Here’s how to actually make it work. 33:25: Think you don’t have time for building relationships at work? Jancy makes the ROI case that leaders need to hear. 38:21: One shift that creates capacity on your team, not burnout. 39:04: How to help your people stay steady through change, stress, and uncertainty—and emerge stronger. It's in the small details, but they do make a difference. 🎧 Listen now to learn how small leadership practices build powerful team results. About Jancy Castro Jancy Castro is a seasoned technology leader with 25+ years of experience driving financial success and achieving strategic business outcomes in organizations of all sizes, from new operations to enterprises. She excels in both direct management and site leadership roles, motivating teams to high performance even without formal reporting structures. Passionate about coaching, talent development, and navigating complex business transformations, Jancy aligns organizations for optimal performance. As a Certified Executive Coach specializing in stress management, she brings a holistic approach to leadership. You can find her on LinkedIn at: https://www.linkedin.com/in/jancy-castro-6344545/ About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: https://www.amazon.com/Growing-Groups-into-Teams-Real-life-ebook/dp/B0CJLC23VS Order directly: https://shop.ingramspark.com/b/084?l8SxF4Aexn9gq08iz7jFBbwutleujrftoZ2wAOFzCVH If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: https://www.linkedin.com/company/altus-growth-partners https://www.facebook.com/AltusGrowth https://www.instagram.com/altusgrowthpartners/ Keywords: #Leadership #TeamDevelopment #TeamBuilding #RemoteWork #CulturalDifferences #StressManagement #Trust #Communication #Relationships

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