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Episode #2 - Mastering the Candidate Experience: What Top Talent Really Wants

Episode #2 - Mastering the Candidate Experience: What Top Talent Really Wants

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Tired of losing top talent during your recruitment process? The modern hiring landscape has fundamentally changed, with candidates now ghosting employers just as frequently as they've been ghosted. This power shift demands a complete rethinking of how we approach candidate experience.

In this eye-opening episode of Higher Ground, we take a look into what truly matters to high-quality candidates throughout their journey from application to offer. We discuss challenges traditional recruitment practices, questioning why companies still hide salary ranges ("No one works for free") and why hiring teams insist on lengthy, redundant interview processes ("There's nothing that we can do in our professions that require eight, nine, whatever steps").

This episode moves beyond theoretical concepts to provide actionable insights on creating a talent acquisition process that functions as a powerful brand ambassador. From crafting compelling job descriptions that highlight impact over requirements to implementing mobile-first application systems, every touchpoint represents an opportunity to demonstrate your organizational values. The conversation covers practical wisdom on interview coordination, scheduling automation, and the critical importance of timely communication - noting that "silence is still saying something" to waiting candidates.

Perhaps most valuable is the episode's emphasis on feedback and rejection handling. Even one line of specific feedback transforms a rejection from a dead end into a growth opportunity, potentially converting today's "no" into tomorrow's enthusiastic "yes." We conclude with a straightforward action plan that doesn't require additional budget or headcount just intention and consistent effort to make candidates feel seen, respected, and aligned with your mission.

Whether you're building a talent acquisition function from scratch or refining an established recruitment process, this episode provides the blueprint for creating candidate experiences that become your competitive advantage. Remember: your hiring process isn't just about filling positions it's the beginning of the employee journey and a window into your company's soul.


Connect with me on LinkedIn (1) Joe Motes, Executive MBA | LinkedIn

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