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Episode 153: Liz Allan and Ben Thorp - Building Trust and Smarter Destination Charging.

Liz Allan is joined by Ben Thorp, EV Charging Specialist at Ratio EV. Ben shares his journey from working in solar and battery systems in Australia to helping shape the UK’s destination charging landscape. With a passion for sustainability, partnership, and circularity in manufacturing, Ben explains how Ratio EV designs and builds AC charge points for homes, businesses, and public destinations, always with the customer in mind.

Liz and Ben discuss the importance of trusted installer networks, why “big isn’t always better” in EV charging, and how proactive maintenance, dynamic load balancing, and flexible back-office integration make a real difference. They explore the value of destination charging for hotels, workplaces, and leisure venues, and how this approach can deliver both driver convenience and business benefits.

Ben Thorp Bio:
Ben Thorp is an EV industry professional with a unique career path that spans continents and technologies. After starting out in Chester, Ben spent several years in Australia working with a solar and battery storage start-up, where he developed a deep understanding of renewable energy systems. Since returning to the UK, he has been instrumental in growing Ratio EV’s presence, focusing on AC charging solutions for homes, workplaces, and destinations. Known for his open, collaborative approach, Ben works closely with installers and Charge Point Operators to deliver reliable, sustainable, and easy-to-maintain charging infrastructure, manufactured locally with circularity at its core.

Quote of the Episode
"The key to great EV charging is trust; between manufacturers, installers, and drivers. Without it, everything else falls down." — Ben Thorp.

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