Before leading digital transformation in local government, I spent nearly a decade producing Emmy Award-winning content at MTV. In this episode, I reconnect with my former boss and mentor, Betsy Forhan—a Peabody and Emmy-winning producer who shaped my early career and taught me what bold leadership really looks like.

We talk about the culture of trust that fueled our best work, what governments can learn from documentary storytelling, and why civic engagement depends on more than just information—it requires connection.

This is a conversation about making impact, building teams that believe in the work, and showing up with stories that actually matter.

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About Dana
Dana Berchman is an award-winning expert in marketing and communications with a gift for leading teams, connecting people, and telling the human story. An experienced innovator, public speaker and media professional, Dana is a proven expert at developing communication strategies, maximizing reach, creating digital roadmaps for cities and organizations, and delivering data-driven results with heart.