Episode 1: COVID-19's challenges for the public sector
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Episode 1: COVID-19's challenges for the public sector
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About this listen
Peter talks to Helena Zaum, Social Care Lead for Microsoft, about how local authorities and other public sector bodies have risen to the challenges presented by the COVID-19 (coronavirus) pandemic.
00:00 Introducing Helena
01:18 How COVID-19 is challenging the public sector
02:48 External vs internal challenges
03:55 New types of collaboration in the public sphere
07:25 How a more agile, low code development model can benefit citizens
09:52 Is the new development model here to stay?
12:01 Case study: a bot to tackle domestic abuse
13:14 What does the future new normal look like?
15:29 How technology can help with outbreak management
20:04 Need more and better tools? You might be licensed for them already...
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