
Ep - 36 - What Families Look for in an Airbnb: A Guest’s Perspective with Catharine
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About this listen
This week on Airbnb Superhosts Down Under, we welcome Catharine, a seasoned Airbnb guest, devoted mum of two, and a voice every host should hear. With more than a decade of travel experience using Airbnb, Catharine shares what truly matters for families when booking a stay—from the small comforts that make a space feel like home, to the subtle touches that turn first-timers into repeat guests.
🎙️ In this episode:
- What families prioritize when choosing Airbnbs over hotels
- The emotional impact of thoughtful amenities like toys, kids’ cutlery, and practical layouts
- How Catharine’s daughter chose a familiar Airbnb over a birthday party
- Why smart locks and check-in simplicity can shape a guest’s first impression
- Dealing with “too much charm” — when quirkiness affects function
- Balancing honest reviews with empathy: how guests really think
This episode offers a refreshing flip of the mic—putting the guest’s voice front and center to inspire better hosting.
🏡 Featured Properties:
- South Yarra Property
- Silvia’s Shared Home
- North Melbourne Property
📲 Connect with Us:
Instagram – @superhostsdownunder
🎁 Sponsor:
KeyNest – Get 50% off your first month with coupon code: superhostpodcast50Visit KeyNest
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.