Ep 21 | Customer Experience Consistency & Dependability Pt 1
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Ep 21 | Customer Experience Consistency & Dependability Pt 1
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About this listen
“Consistency and dependability are the foundations of trust… and you need to be someone they trust.”
What happens when trust is, and isn’t, a factor in the customer experience? Tune-in to our latest podcast to hear the sage advice of two industry experts, Wes and Casey, on cultivating trust in a customer relationship.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.