Discover the remarkable journey of Brett Lawton, CEO of Lawton Construction and Restoration, as he shares his insights on scaling a service-based business. From his humble beginnings in construction to transforming a family-run operation into a bustling multi-location enterprise, Brett unpacks the challenges and triumphs along the way. Learn how he mastered the art of scaling by understanding essential metrics, building robust infrastructure, and navigating the complexities of growth. Brett's story is a masterclass in turning potential pitfalls into stepping stones for success.

Gain a deeper understanding of the strategies behind managing labor efficiency and scalability. Brett candidly explains the transition from owner-operator to a larger operation, highlighting the importance of setting clear expectations with Key Function Flow Maps (KFFMs) and the role of analytics and technology in streamlining processes. Explore the evolving landscape of skilled labor and the growing demand for tech-savvy workers. Brett provides compelling insights into how trade careers are becoming increasingly lucrative, urging us to rethink our perceptions of the industry.

Finally, tackle the tough issues of working with Third Party Administrators (TPAs) and the significance of diversifying work sources to maintain efficiency and customer satisfaction. Brett emphasizes the value of building strong relationships and leveraging networks for business growth, sharing how connections with entrepreneurial groups can open doors to new markets. With practical advice and a wealth of experience, Brett invites listeners to engage with experts and resources that will aid in mastering business growth strategies. Stay connected with Brett and the Restoration Domination podcast for ongoing tips and motivation.