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Empowering Healthcare Staff for Lasting Change with Kelly McGovern

Empowering Healthcare Staff for Lasting Change with Kelly McGovern

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Kelly McGovern is the Chief Nurse at the West Hertfordshire Foundation Trust

In this episode, Kelly shares how she has fostered a transformative culture of trust and empowerment in a healthcare environment.

Kelly shares her leadership journey, highlighting the importance of empowering staff to drive change and celebrate small wins.

She recounts how her hands-on approach and role modeling have led to significant improvements in patient care, such as reduced waiting times and better discharge rates.

The conversation reveals the positive impact of a supportive work environment and the importance of breaking outdated rules toward fostering innovation and collaboration in healthcare.

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