ENHANCING THE MEMBER EXPERIENCE | With Tom Dowd | Franchising Uncovered
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ENHANCING THE MEMBER EXPERIENCE | With Tom Dowd | Franchising Uncovered
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About this listen
In this podcast interview, Tom Dowd, CEO of F45 Training, discusses his journey in franchising and F45's business model. F45, known for its high-intensity interval training, has nearly 2,000 studios globally and recently expanded to include Pilates, high-energy Vora workouts, and recovery services. With over 30 years of experience, including at GNC, Tom focuses on supporting franchisees and enhancing the member experience. He emphasises being hands-on in franchising, working closely with franchisees, and taking feedback from the field. Tom also discusses F45's partnership with Mark Wahlberg, blending fitness and operations expertise for growth.
We hope you enjoy this episode full of fantastic advice! Let us know your thoughts in the comments section :) Franchising Uncovered Podcast Team
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