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Overview:

In this candid solo episode, Roger Magalhaes spotlights a universal truth for all success-minded professionals: the relentless pursuit of excellence. Through a real-world case study, you'll learn how even small errors can deeply affect customer experience—and how to turn those moments into powerful opportunities for growth.

What You’ll Learn:

• Why “good enough” isn’t enough—consistent quality is the true key to long-term business success.
• Simple but powerful lessons from a provider’s mistakes and how to apply these insights to your own installations, service, or business.
• The importance of maintaining exceptional standards on every single job, not just the first visit.
• How your personal brand and business reputation are built on everyday decisions.

Episode Highlights:

• The universal feature of all successful companies
• Transition to YouTube: Discover why the show is now available in video format and how this boosts the installer community’s global reach.
• Real-life mistake breakdown: Hear step-by-step what happened, how the provider stumbled, and what a better response looks like.
• Mindset for growth: The crucial role of humility, learning from feedback, and striving to outperform your past self.

Listener Challenge:

Have you experienced a “room for improvement” moment in your own work? Share your story and let’s keep raising the bar—together.

Don’t forget:

Whether you’re at the very beginning of your trade journey or a seasoned pro, the road to excellence is paved with learning, feedback, and the drive to get a little better every day.

🎙️ No Strings Attached - by Roger Magalhães

A bold podcast weaving window wisdom, entrepreneurial grit, and the immigrant hustle—with no strings attached.

🔗 Explore More:

👉 Shades In Place Inc. – Custom Window Treatments: www.shadesinplace.com
👉 Trading Up Consulting – Industry Training & Mentorship: www.tradingupconsulting.com
👉 Podcast Page: www.shadesinplace.com/podcast

👉 We Dress Naked Windows Blog
👉 Blind Audacity Blog
👉 Trading Secrets Blog

📱 Let’s Connect:

📸 Instagram: @shadesinplace
🎥 YouTube: Shades In Place on YouTube
💼 LinkedIn: Roger Magalhães
📘 Facebook: Shades In Place on Facebook

📩 Got questions, feedback, or a story worth sharing? Email me at: roger@shadesinplace.com