Does your company unnecessarily charge customers for mistakes you make? OMOQ #91 cover art

Does your company unnecessarily charge customers for mistakes you make? OMOQ #91

Does your company unnecessarily charge customers for mistakes you make? OMOQ #91

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 Do you charge customers for warranty, shipping and handling? If so, are you sure that’s the way you wanna do things? When customers pay for mistakes they didn’t make, they usually disappear into thin air. Think about it! Do you really want to partake in this upside down behavior?


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