This episode comes at the end of a ten-day week – because of technical issues around distribution (which I’ve outlined on what should have been last week’s blog!) Is that clear? I hope so!

Across the three parts of this pod, we’re looking at another potential cause of misunderstanding:

Part 1 News - we’ll talk about some responses to the headline that dominated the last show (and the rest of the media!); and I’ll ask for your reactions to some less dramatic items, flowing from the new tax year.

Part 2 Myth-busting - We’ll question a common assumption relating to the two biggest challenges in organizational communication, with some help from:

· Prof. Michael Proulx of The University of Bath and

· The late Prof. Susanne Corkin.

Part 3 Speaking from experience - We’ll hear more from retired Solicitor Chris Arnheim, this time, on the ‘danger’ of clients not being clear on what their contracts mean.

I’ll also give you a tip – which I hope will be obvious.

We’ll finish with a couple of slightly strange examples of situations where it wasn’t even clear whether there was a contract!

If you:

· Have any questions or comments about the show or

· Need help with any aspect of conflict management at work,

Come and talk to me! All my contact details are on the website.