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Design Better

Design Better

By: The Curiosity Department sponsored by Wix Studio
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 Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to better understand how to build a more innovative world.”© The Curiosity Department, LLC 2025 Art Economics
Episodes
  • Josh Clark and Veronika Kindred: Sentient Design and the future of interfaces

    Josh Clark and Veronika Kindred: Sentient Design and the future of interfaces
    Jun 25 2025
    This is a premium episode of Design Better. You'll hear a preview of the episode here, but head over to our Substack and become a premium member if you'd like to access the full episode: https://designbetterpodcast.com/p/josh-clark-and-veronika-kindred As designers, we’re entering a new era. AI isn’t just a tool we use behind the scenes, but a collaborator we’re designing with and for. It’s a shift that challenges our assumptions, pushes us beyond static interfaces, and calls on us to rethink what it means to create experiences in an intelligent, adaptive world. In this episode, we talk with Josh Clark and Veronika Kindred—co-authors of the upcoming book Sentient Design—about what it takes to design for this new frontier. Josh brings three decades of UX wisdom, while Veronika, a rising voice in the field (and, as it turns out, Josh’s daughter), brings fresh perspective as part of the first generation of AI-native designers. Together, they offer a framework for designing interfaces that respond to context, intent, and user agency—without falling into the trap of chatbots-as-default. We dig into why chat interfaces might be holding us back, explore new experience patterns that go way beyond conversation, and discuss what it means to design systems where users can essentially draw their own interfaces into existence. We also tackle the thorny questions around trust, transparency, and what happens when we cede control back to users in ways that could make traditional designers uncomfortable. Learn more about Josh and Veronika: Sign up for the Big Medium newsletter for fresh insights about Sentient Design, product design, and UX. Learn more about the Sentient Design book from Rosenfeld Media. Read more from Veronika and Josh at bigmedium.com. Josh Clark is the founder and principal of Big Medium, where he leads UX design efforts that help complex organizations navigate digital transformation and design for emerging technologies. His work spans AI, connected devices, responsive design, and enterprise-scale design systems. Known for shaping future-friendly interfaces, Josh has helped organizations adapt their products and processes to meet rapidly evolving user needs. Veronika Kindred is a designer and researcher at Big Medium, where she collaborates with leading companies to define and solve complex design challenges. She is co-author with Josh Clark of Sentient Design: AI and the New Digital Experience, a forthcoming book from Rosenfeld Media that explores how AI is reshaping user experience and digital interfaces. *** This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books. You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid ***
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    37 mins
  • Bonus Episode: Shani Sandy, VP, Experience Design at IBM, live in NYC for UserTesting's THiS Connect Tour

    Bonus Episode: Shani Sandy, VP, Experience Design at IBM, live in NYC for UserTesting's THiS Connect Tour
    Jun 17 2025
    Maybe you’ve already heard, but we’re in the midst of significant global and technological change. It will be a struggle for many businesses to adapt, but IBM is a company that’s no stranger to change. Time and again, they’ve reimagined, restructured, and refactored their business to stay relevant. Our guest today, Shani Sandy, is playing an important role in IBM’s current transformation as VP of Experience Design. Welcome to a live episode of Design Better recorded at THiS Connect presented by UserTesting in New York. We’re talking with Shani today about how her team stays connected to users to design great products, design’s role in the new era of AI, and how IBM is evolving. *** Learn more about UserTesting *** Bio Shani Sandy is a visionary design executive whose ethos—DESIGNING FORWARD—reflects a career dedicated to propelling businesses, communities, and cultures through intentional, people-centered innovation. With a powerful blend of strategic leadership and creative insight, Shani has led transformative initiatives for Fortune 500 companies, including pioneering roles as the first Executive Creative Director at S&P Global and the first Design Executive at IBM Systems. Her expertise lies in integrating multidisciplinary design, AI, and emerging technologies to elevate user experiences, drive measurable business outcomes, and cultivate design maturity across organizations. Known for aligning design strategy with C-suite objectives, Shani excels at translating complexity into clarity and forging collaboration across functions to deliver lasting impact. She is a sought-after keynote speaker, having shared her insights at premier conferences including 3% Conference, AIGA National, and Adobe Creative Jam. A passionate mentor and advocate for underrepresented creatives, Shani is equally committed to shaping the future of design leadership as she is to delivering on today’s innovation. Whether guiding enterprise transformation or nurturing the next generation of designers, Shani leads with bold vision, strategic execution, and an unwavering focus on outcomes.
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    28 mins
  • The Brief: Stop specializing—live a multidisciplinary creative life

    The Brief: Stop specializing—live a multidisciplinary creative life
    Jun 11 2025
    by Eli Woolery If there’s one thing we’ve learned from the multitude of people we’ve interviewed for Design Better, it’s that the most innovative creators of our time share an unlikely trait: they refuse to stay in their lane. While conventional wisdom pushes specialization, these polymaths build careers by following curiosity across fields—from nuclear engineering to footwear design, from video games to graphic novels. In my own career, it took me many years to realize this, and in some ways my journey began the day after my son was born. I remember that day as unseasonably hot. September 2015 on the Monterey Peninsula—the kind of clear, warm day that follows long stretches of coastal fog. After leaving the hospital where my wife Courtney was recovering with our newborn, I grabbed a quick (wife-sanctioned) surf. The clear horizon promised a month of record warmth ahead. At home, I checked email before setting up my auto-responder for two weeks of paternity leave. Near the top of my inbox: a message from our startup's CEO. Not what I expected. The gist: "We're sorry, but our co-founders had a fight, the company is splitting up, and we have to lay you off." Panic. Losing my job right after our second child wasn't the plan, especially since we'd just moved to the Monterey Peninsula in an era before remote work was widespread. I delivered the news to Courtney at the hospital along with her Starbucks coffee, and couldn’t find anything comforting to say. She ended up reassuring me—we were going to be OK. And we were. It became a rare chance for me to spend real time with our newborn son, young daughter, and Courtney. Time to reflect on what came next. And I had a secret weapon—something I hadn't always considered a strength. Continue reading this issue of The Brief on Substack at DesignBetter.com
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    14 mins

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