Episodes

  • Ray Jordan on NHS Data Platforms and the Future of AI in Health
    Sep 2 2025

    In this episode of Delivering Digital, Georjah Humphreys speaks with Ray Jordan, an experienced digital health leader, about the NHS’s journey toward smarter data and responsible AI.

    Ray explores the role of the Federated Data Platform (FDP) in unifying NHS data, supporting real-time analytics, and driving improvements in areas like cancer care and mental health. He also shares a balanced view on AI - highlighting proven uses in imaging and diagnostics while cautioning against hype and unchecked risks.

    A must-listen for anyone navigating the intersection of data, AI, and digital healthcare.

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    27 mins
  • People First: Rescuing Digital Health Projects with Emily Gadd
    Aug 27 2025

    In this episode of Delivering Digital, we sit down with NHS Project and Programme Manager Emily Gadd to explore why people - not just processes - are the key to digital transformation success. Emily shares how she turns around struggling projects by listening first, rebuilding trust, and re-energising teams. From quick viability assessments to fostering a culture of kindness, her approach proves that lasting change in healthcare tech starts with empathy.

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    17 mins
  • Training for Success: Overcoming EPR Challenges
    Aug 18 2025

    In this episode of 'Delivering Digital', we explore the challenges healthcare organisations face when rolling out Electronic Patient Record (EPR) training, and the strategies that make all the difference. From engaging clinicians and supporting super users to tailoring training for diverse teams, we unpack the best practices that help staff feel confident and capable in using digital systems. Whether you’re leading an implementation or supporting frontline adoption, this conversation is packed with practical insights to drive success.

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    11 mins
  • NHS IT Delivery: Why Communication & Emotional Intelligence Matter
    Aug 11 2025

    Join IT Works Health’s health tech specialists, Elena Froggett and Kara Smart, as they sit down with Agata Gawlik, an NHS IT programme leader with over 22 years of experience, to explore why soft skills are critical in delivering successful healthcare IT projects.

    Agata shares how emotional intelligence and strong communication help bridge the gap between technical teams and clinical users, support change management, and build trust on the ground. Whether it’s deploying clinical systems, LIMS, PACS, or EPRs, people skills are what truly make the difference.

    Ideal listening for NHS IT professionals, project managers, and digital transformation leads.

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    27 mins