🧠 What does it take to scale a janitorial business without drowning in fires, friction, and failed tech?

In this episode of Hard Refresh, host Caden Hutchens sits down with Michelle Audas, CEO of Swept Janitorial Software, for a straight-talking conversation on systems, leadership, and whatreally separates stuck businesses from scalable ones.

From the “death by a thousand cuts” metaphor to vision-driven strategy, Michelle unpacks why most cleaning companies stall, and how the best ones break through.

In This Episode:

🔹 Quick Control:

• Mini Episode 1: Vision & Vulnerability with Channing Johnson (Ep. 15)
• Mini Episode 2: Values-Based Growth with Luis da Costa (Ep. 16)
• Mini Episode 3: RFP Strategy & Frontline Trust with KleenMark (Ep. 17)

🔹 Clear Cache:

• Two Truths & a Dream: Marathons, Iron Man, and golf
• From commercial banking to CEO of Swept
• What leaders get wrong about their field teams—and why that creates turnover
• The disconnect between tech purchase and process clarity
• Strategy before software: why tech isn’t a magic fix
• What successful operators actually do to retain employees
• Why defining SOPs too late can kill culture and momentum
• Real talk on competition and collaboration

💡 Whether you're building tech, managing teams, or scaling from solo to CEO, this episode will help you slow down, get strategic, and lead on purpose.

🎧 Subscribe & Follow Hard Refresh on Spotify, YouTube, or wherever you get your podcasts.

Connect with the Host & Guest:
Caden Hutchens – https://www.linkedin.com/in/caden-hutchens/
Michelle Audas – https://www.linkedin.com/in/michelle-audas/