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Customer service in EMS. Who are our customers?

Customer service in EMS. Who are our customers?

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In this episode, we discuss customer service. We discuss who our customers are. We serve patients, facilities, and staff members.  We discuss things we should do, and how to give better customer service. We also try a new beer. So let's discuss a hot topic in EMS these days. 

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.