Customer Engagement Strategies for Community-Owned Utilities
Failed to add items
Add to basket failed.
Add to Wish List failed.
Remove from Wish List failed.
Follow podcast failed
Unfollow podcast failed
Customer Engagement Strategies for Community-Owned Utilities
-
Narrated by:
-
By:
About this listen
NOTE: This is a recorded adaptation of a live presentation.
Community-owned utilities play a vital role in providing essential services and fostering community well-being. Unlike large investor-owned counterparts, these utilities operate with a distinct focus on local needs, values and accountability. However, they often face unique challenges in engaging customers and maintaining community support.
In this presentation, we will delve into effective customer engagement strategies tailored specifically for community-owned utilities. From leveraging local partnerships to implementing innovative communication approaches, we'll explore practical methods to enhance customer satisfaction, promote community involvement and build engagement with community-owned utilities.