
Crisis Communications Message Templates
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About this listen
Two immediate help items:
First, there is a great FREE tool and FREE set of training courses available online (one self-paced, one virtual classroom) on creating crisis message templates. While it is designed for the folks in government who issue the warnings and alerts we see on TV, and message boards on the highway (IPAWS), it is not connected to that system and only makes templates. Anyone can copy and paste them into a spreadsheet or an e-mail or any other alert system they want. It is called the Message Design Dashboard (MDD), and was funded by FEMA. Find more info at https://bentearsolutions.com/learn2warn
Second, as I noted above, the aspects of supporting people with disabilities and access/functional needs when developing crisis communications messages is critical. This is really key: If your district has families who read another language besides English - are you sending your crisis communications messages to them in those languages? You really should. If you want to read the academic reasoning backing this up, delve into this journal article: https://jicrcr.com/index.php/jicrcr/article/view/70
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