• Contractor Cents - Episode 391 - Confident Crews, Confident Leaders: A New Approach to Management
    Sep 15 2025

    Imagine leaving your field people alone feeling confident that you don’t have to micromanage them – you’re confident that when you check up on the job you know it will be right. How do you make this happen? My guest today, Traci Austin, is the owner of Elevated Talent Consulting. Traci has a proven track record teaching contractors how to inspire their crews to work harder without micromanaging. To schedule time with Traci: https://elevatedtalentconsulting.com/the-tough-talk-blueprint/

    Free P&L Statement and Balance Sheet

    https://tinyurl.com/2rjd6wxu

    Ruth King

    Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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    17 mins
  • Contractor Cents - Episode 390 - After Hours, No Headaches: AI Agents for Contractors
    Sep 8 2025

    How many of you REALLY like your answering service? If you do, I’d love an introduction. In my experience, most contractors put up with bad answering services because they can’t find a good one. What if AI could take over your after hours calls? And, where do you find this AI after hours agent? My guest, Stephen Price, the owner of Price Telecom, gives you the answers and how to do this. In terms of full disclosure, Stephen is my IT and phone guy…he has taken care of our IT and phone needs for more than 15 years…through all the tech updates and progressions…and done a phenomenal job with them!

    Free P&L Statement and Balance Sheet

    https://tinyurl.com/2rjd6wxu

    Ruth King

    Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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    21 mins
  • Contractor Cents - Episode 389 - Making Every Hour Count: Billable Hours & Productivity (Part 2)
    Sep 1 2025

    Happy Labor Day! This two part series revolves around your labor force which generates your billable hours. Today I discuss different ways to increase labor productivity.

    Free P&L Statement and Balance Sheet

    https://tinyurl.com/2rjd6wxu

    Ruth King

    Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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    10 mins
  • Contractor Cents - Episode 388 - Making Every Hour Count: Billable Hours & Productivity (Part 1)
    Aug 25 2025

    Happy Labor Day! This two part series revolves around your labor force which generates your billable hours. Today I discuss billable hours and the productivity ratio. Email me (rking@ontheribbon.com) if you would like a copy of my billable hours template.

    Free P&L Statement and Balance Sheet

    https://tinyurl.com/2rjd6wxu

    Ruth King

    Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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    9 mins
  • Contractor Cents - Episode 387 - Is Your Business Just Income or a True Asset?
    Aug 18 2025

    Are you looking at your business as an income source or an asset? Hopefully you said an asset. And, what if you could identify and predictably reduce taxes? Sound impossible? My guest, Justin D. Maxwell will tell you how to make this a reality. He’ll also give you the 5D’s that can kill your business. Justin is a partner at Big Life Financial who transforms high-performing business owners into true owner-investors, guiding them to integrate taxes, investing, protection, and exit planning for generational impact.

    Free P&L Statement and Balance Sheet

    https://tinyurl.com/2rjd6wxu

    Ruth King

    Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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    19 mins
  • Contractor Cents - Episode 386 - Building a Referral Network Across the Trades
    Aug 11 2025

    Do you know other tradespeople outside your trade? And, why is this important? Referrals, of course! My guest, Ted Speers, is the President of The Patch Boys. He’ll explain why it is good for plumbers, HVAC technicians, drywall personnel, electricians, and more. And, how to build your referral base.

    Free P&L Statement and Balance Sheet

    https://tinyurl.com/2rjd6wxu

    Ruth King

    Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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    18 mins
  • Contractor Cents - Episode 385 - The Productivity Makeover Your Contracting Business Needs
    Aug 4 2025

    Productivity. What if you could reinvent productivity in your contracting business? The top line may not increase…then again it might. Improving productivity, or reinventing productivity will definitely improve your bottom line. How do you do it? My guest, James Hatfield, answers this question. James started out as the owner of a painting and power washing company and became passionate about helping contracting professionals save time and make more money. James is now the CRO at LiveSwitch, a global technology company that serves the trades and other small businesses.

    Free P&L Statement and Balance Sheet

    https://tinyurl.com/2rjd6wxu

    Ruth King

    Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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    17 mins
  • Contractor Cents - Episode 384 - The Truth About CSRs Part 3: It’s Not Just One Job
    Jul 28 2025

    This is the last of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the inside sales role.

    Free P&L Statement and Balance Sheet

    https://tinyurl.com/2rjd6wxu

    Ruth King

    Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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    18 mins