Consumer at the Heart of Businesses
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Consumer at the Heart of Businesses
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About this listen
Putting your customers and consumers at the heart of your business strategy is the only sure way to build better businesses, says Aditya Ghosh, Co-Founder and Board Member Akasa Air, in conversation with Himanshu Tambe, Visiting Faculty, ISB. The episode explores crisis management, problem solving for the customer, and why building better institutions is far more important than focussing only on market share and valuations.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.