On episode 2 of Connect, James sits down with Shaun Mullins to discuss the importance of retaining clients in these turbulent times. They delve into what makes a good relationship, and for Shaun, it starts from the very first interaction with a client, right through the lifecycle of our journey with them. Shaun shares his own personal journey and how travel shaped his perspective but eventually settled and built his career in the UK. This and much, much more on the Connect podcast.
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