Episodes

  • E13: Season Finale - Let’s Get Updates on Jeff, Morgan, Tyler, Erika and Sara!

    E13: Season Finale - Let’s Get Updates on Jeff, Morgan, Tyler, Erika and Sara!
    Jun 24 2025
    Dr. Emily Taylor shares updates on several people she coached in Season One of the show. Has Jeff (Episode 9) found better work-life balance? Did Morgan (Episode 8) reconcile with her estranged sister? What happened with Sara’s coworker conflict in Episode 10? How did Erika (Episode 1) end up resolving things with her husband? Did Tyler (Episode 5) find a way to connect with his sister so they could share household duties more equally? In this final episode of the season, Dr. Emily also goes behind the scenes of conflict coaching with her producer Julie Rose to answer questions like: -Why doesn’t she tell people how to solve their conflicts? -What does she really mean when she asks “What is your need?” -How could texting sometimes be better than face-to-face communication in a conflict? -Why is role-playing such a common part of a coaching session? CHAPTERS 00:00 Introduction and Season Recap 00:51 Update on Jeff’s Journey 01:36 Morgan's Update with Her Estranged Sister 04:03 Coaching Insights: The Role of a Coach 06:11 Tyler's Update: Building Sibling Relationships 10:32 Erika's Update: Understanding Underlying Needs 16:55 The Power of Mirroring in Conflict Resolution 19:32 Dr. Emily’s Conflict Achilles Heel 21:08 Role Playing and Sara’s Update 27:08 Reflections and Looking Ahead
    Show More Show Less
    28 mins
  • E12: What Do You Do When Someone Crosses a Boundary?

    E12: What Do You Do When Someone Crosses a Boundary?
    Jun 10 2025
    Dr. Emily Taylor coaches Tina whose 11-year-old son is being harassed by another boy at school. Tina admits she usually tries to avoid confronting issues directly, but felt an important boundary was crossed and she needed to make sure the school was addressing the problem. Now Tina’s worried how the fallout from the conflict will affect her son at school and her own social interactions with the other boy’s parents. Dr. Taylor offers guidance on enforcing healthy boundaries and helps Tina role-play to prepare for an awkward social interaction. In this episode you’ll learn how to: -Establish and maintain healthy boundaries. -Process your emotions by role-playing before a tense encounter. -Prioritize the relationships that are most important to you in a conflict. Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS 00:00 Introduction to the Conflict Coach 00:48 Meet Tina and Her Conflict 06:33 Understanding Boundaries in Conflict 11:57 Role-Playing the Confrontation 17:46 Reflecting on the Parent-Child Relationship 21:35 Conclusion and Key Takeaways
    Show More Show Less
    25 mins
  • E11: How Can You Tell If Your Expectations in a Conflict Are Realistic?

    E11: How Can You Tell If Your Expectations in a Conflict Are Realistic?
    May 27 2025
    Dr. Emily Taylor coaches Claire, who is in a stalemate with her young adult daughter, who still lives at home and is not progressing toward independence. The daughter is 23 and has Autism Spectrum Disorder and ADHD. Claire tries to be compassionate, but suspects her daughter is capable of more.  A lot of conflicts involve uncertainty around what to realistically demand of the other person - maybe it's an elderly parent who's been diagnosed with Alzheimer's or a child custody battle with a former spouse or an adult child leaving the family's shared faith. Dr. Emily helps Claire identify ways to get her questions answered so she can start working toward a resolution. In this episode you’ll learn how to: - Create a map of your conflict to better identify possible resolutions. - Identify an unanswered question at the root of your conflict. - Know when to seek expert advice on your specific conflict. Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS 00:00 Introduction 00:48 Stalemate Between Claire and Her Daughter 01:13 Daughter’s Background and Challenges: ASD, ADHD, ODD 03:56 Exploring Claire's Frustrations 07:31 Mapping the Conflict 09:47 Imagining a Positive Scenario 14:52 Seeking Resources and Support 21:33 Conclusion and Takeaways
    Show More Show Less
    24 mins
  • E10: When Someone’s Treating You Poorly, What Are Your Options?

    E10: When Someone’s Treating You Poorly, What Are Your Options?
    May 13 2025
    Dr. Emily Taylor coaches Sara - a young professional in her 30s - who is being treated unkindly by a coworker. Peer relationships often experience the most conflict because there are so many opportunities for friction. Sara’s coworker is also a friend who helped her get the job and now seems to be looking for any reason to disagree and dismiss Sara’s opinions. Dr. Emily coaches Sara through a role-playing exercise to help her gain insight into her coworker’s motivations. Together they explore ways that Sara might build warmth and camaraderie in the relationship, even if her coworker is unwilling to directly address the conflict. In this episode you’ll learn how to: -Identify the“fundamental attribution error” in your judgment of the other person’s behavior.  -Use the TRIP acronym to identify what your conflict is really about. -Recognize when direct confrontation is not the best approach in conflict. Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS 00:00 Introduction 00:48 Meet Sara and Her Conflict 03:38 Why the Conflict is Hurtful to Sara 09:52 Role-Playing to Understand Her Coworker’s Perspective 13:52 Beware of the “Fundamental Attribution Error” 18:00 The TRIP Acronym 24:17 Sara Has a Surprising Realization 25:12 Key Takeaways and Conclusion
    Show More Show Less
    28 mins
  • E9: Is Conflict at Work Affecting Your Home Life?

    E9: Is Conflict at Work Affecting Your Home Life?
    Apr 29 2025
    Dr. Emily Taylor helps Jeff address the challenge of balancing his high-conflict job with his personal life. Jobs that involve constant conflict navigation carry a unique risk: how you deal with disagreements at work can seep into how you handle things with your spouse or kids. In this coaching session, Dr. Emily coaches Jeff to identify his needs for achieving a balanced life and behaviors to help him establish and maintain better boundaries between work and home. Dr. Emily shares her own struggle to separate the conflict-rich nature of her own career from her personal interactions. In this episode you’ll learn how to: -  Look for boundaries you can put in place to help separate your work and home life.  - Create scaffolding around yourself to help you maintain the boundaries you're creating.  - Consider not only what you can cut out of your life, but also what you might want to add that will recalibrate the structure and meaning of what you're already doing. Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily CHAPTERS 00:00 Introduction to The Conflict Coach 00:48 Meet Jeff: The Insurance Broker 01:21 Jeff's Conflict with Insurance Companies 04:42 The Personal Impact of Professional Conflict 08:17 Establishing Boundaries Between Work and Home 10:53 Identifying Personal Needs for Balance 16:25 Strategies for Maintaining Work-Life Balance 23:22 Conclusion and Key Takeaways 25:47 Outro and Next Episode Preview
    Show More Show Less
    27 mins