In this episode, Lindsay Gross sits down with Adena Dorsey, Director of Change and Organizational Development at Intellivo, to talk about what it really takes to build a scalable training platform as your organization grows. From starting with the right foundation to avoiding the pitfalls that cause training to break down, Adena shares practical strategies that every healthcare leader should hear.

Whether you're building from scratch or refining what you already have, this episode is packed with insight.

In this episode of the Claims Theory podcast, Lindsay Gross sits down with Lisa Rock, President of Unity Preferred Network, to explore how smart provider networks are reshaping the revenue cycle. From fair pricing and direction of care to out-of-network strategies, rural providers, and de novo surgery centers, Lisa shares how Unity is building a more equitable and efficient ecosystem for both providers and patients. If you're looking to strengthen your reimbusrment strategy or better understand the future of care delivery, this conversation is packed with insights you won't want to miss.

In this episode of the Claims Theory Podcast, I sit down with Mark Dorner, CEO of PreciseMDX, to explore the biggest challenges facing healthcare revenue cycle management (RCM) today. We discuss common inefficiencies, the evolving role of technology and automation, and how AI is reshaping the future of revenue cycle operations. Mark shares insights from his experience building RCM systems, highlighting where providers struggle the most and how innovative solutions can drive better finanical and operational outcomes. Whether you're a healthcare leader, RCM professional, or tech enthusiast, this conversation offers valuable takeaways on navigating the complexities of modern RCM. Tune in now!