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Chronically Speaking

Chronically Speaking

By: Roi Shternin
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Join me on my journey from bedridden to a global speaker trying to advocate for the invisible while dealing with it's on healing, Growth, Self development and resilience.

roishternin.substack.comRoi Shternin-Martini
Hygiene & Healthy Living Personal Development Personal Success Psychology Psychology & Mental Health
Episodes
  • Your Experience is Evidence
    Jul 18 2025

    We often feel like subjects in our own lives—navigated, tested, and surveyed. We all know that email that arrives after a medical appointment: "How did we do?" We fill out the survey, wondering if our patient feedback truly matters.

    Today, let's reframe that question. Your feedback isn't just feedback; it's evidence. It's a crucial part of a growing field known as patient experience data, and it's the key to real patient empowerment.

    Beyond the 1-10 Scale: What is Patient Data?

    When we think of data, we think of lab results and pain scales. But the most vital patient-reported outcomes (PROs) go far beyond numbers. Real data is the full story of your quality of life. It’s the data point of a waiting room chair being too hard for your back pain. It's the data point of feeling rushed during a consultation. It's the data point of the relief you feel when a doctor finally validates your experience.

    This qualitative data paints a picture that numbers alone cannot. It measures dignity, feasibility, and compassion within the healthcare system.

    From Anecdote to Evidence: Driving Systemic Change

    Your individual story is powerful, but when combined with hundreds of others, it becomes undeniable proof. This collective patient voice is what drives systemic change. It’s how patient advocacy groups can demonstrate the need for better communication protocols, more accessible clinic layouts, or a re-evaluation of a treatment's real-world side effects. Your experience helps build the business case for more compassionate and effective care.

    Your Self-Advocacy Toolkit: Better Healthcare Communication

    Improving the quality of patient experience data begins with us. True patient engagement means actively participating in our own care. Here are two simple strategies for effective self-advocacy:

    * The 30-Second Debrief: After every appointment, take a moment to note one thing that went well and one thing that could have been better. This simple form of symptom tracking and experience logging builds a powerful evidence file over time, making your healthcare communication more precise.

    * Translate Symptoms into Impact: This is key for shared decision-making. Instead of just saying, "My fatigue is bad," translate it into a functional data point. Say, "My fatigue is so severe that I must choose between taking a shower or making breakfast." This transforms a subjective feeling into a concrete piece of evidence about your quality of life.

    Your journey with a chronic illness has made you an expert. By consciously documenting and communicating your experience, you shift from being a passive patient to an active research partner in your own care. Your experience is not a byproduct of your illness; it is the evidence that will build a better future for all of us.

    Learn more about it in my book “What do Patients Want”.



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit roishternin.substack.com

    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit roishternin.substack.com
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    11 mins
  • This Is Why MedTech Is Missing The Point
    Jul 10 2025
    Revolutionizing MedTech: Why Patient Voices are Essential for InnovationIn a compelling address, Roy, speaking not as a CEO or medical professional, but as a patient, passionately argued for a fundamental shift in the MedTech industry: the integration of patient voices from the earliest stages of product development. This isn't just about corporate social responsibility; it's about smart business, enhanced user experience, and truly human-centered solutions.The Untapped Goldmine: Lived Experience as DataRoy highlights that current patient involvement in MedTech often stems from regulatory requirements, such as focus groups or clinical trials, rather than a genuine design imperative. However, patients and their caregivers possess an invaluable asset: their "lived experience." This lived experience is a rich "goldmine of data" that remains largely untapped by the industry. By engaging directly with the individuals who will ultimately use their products, MedTech companies can gain profound insights into real-world needs, challenges, and preferences that traditional data sets cannot provide.Learning from Pharma: The Business Case for Patient EngagementThe pharmaceutical industry offers a powerful precedent. For many years, pharma has successfully incorporated patient voices throughout their pipelines, and not merely out of altruism. This strategic involvement has led to tangible business benefits, including:Increased Retention: Around 40% higher retention rates.Greater ROI: Improved return on investment.Reduced Redesign: Less need to go back to the drawing board for product modifications.Better Market Access: Smoother entry into target markets.Enhanced Corporate Responsibility: A stronger public image and ethical standing.These benefits demonstrate that integrating patient perspectives is not just a "nice-to-have" but a "must-have" for sustainable growth and success in the healthcare landscape.Beyond Metrics: Addressing Emotions and True NeedsWhile the business case is clear, Roy emphasizes that the core of this movement lies in understanding the "emotions, feelings, and true needs of millions of people" who depend on these technological advancements. Whether the end-user is a patient directly, or a medical professional using a device on a patient, the human element is paramount. Regardless of the business model—B2B, B2B2C, or B2C—the ultimate beneficiaries are people, and their insights are critical for developing solutions that genuinely improve lives.Concrete Steps for MedTech CompaniesTo truly embed patient voices into their operations, Roy urges MedTech companies to consider several actionable steps:Direct Engagement: Move beyond abstract data and engage in direct conversations with the people who will use their products.Patient Experts in Residence: Incorporate "patient experts" or "patients in residence" directly into project teams. These individuals can provide continuous, real-time feedback and perspectives throughout the development cycle.Chief Patient Officer (CPO): Establish a leadership role, such as a Chief Patient Officer or Chief Patient Engagement Officer, to champion patient advocacy and ensure their voices are systematically integrated across the organization. This position would serve as a crucial interface for all patient and caregiver interactions.Strategic Resource Utilization: View patients and caregivers as invaluable resources in product design, process improvement, and business development.A Personal Plea for Humanistic MedTechRoy’s impassioned plea is deeply personal, stemming from his own experience of spending "almost a decade in bed, misdiagnosed," and feeling that healthcare failed him. He insists that MedTech must not repeat these failures. The goal is to create "humanistic at heart" devices and solutions, regardless of how advanced the underlying technology may be. By embracing patient insights, the industry can ensure that innovation truly serves humanity.This call to action is clear: "Let's change MedTech together." By recognizing patients and caregivers as vital "experts in their lived experience," the industry can unlock unprecedented potential for products that are not only technologically advanced but also deeply empathetic and effective. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit roishternin.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit roishternin.substack.com
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    5 mins
  • How mindfulness got a 3 year long Migraine under control!
    Jul 6 2025

    In this episode, Roi Shternin chats with Linda, the inspiring force behind "The Mindful Migraine Blog."


    Linda has battled chronic migraines for years, experiencing the debilitating effects that often left her bedridden. But a year ago, she embarked on a journey of self-healing, embracing mindfulness practices like meditation, yoga, and breathing exercises. The results? A dramatic reduction in migraines – from 3 days a week to just the occasional bad day!

    Linda shares her insightful story, offering a beacon of hope for those struggling with chronic pain. You'll hear about the specific mindfulness techniques that helped her regain control, plus the inspiration to start your own healing journey.


    Don't miss this episode if you're looking for real talk, expert tips, and a supportive community to help you manage your migraines and thrive!

    Linda's Blog: https://themindfulmigraine.blog/



    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit roishternin.substack.com

    This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit roishternin.substack.com
    Show More Show Less
    47 mins
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