Changing a process on a project usually comes about because you and your team know the current process isn't working. Yet even when people want a new process, they don't always make it easy to implement. Whether they acknowledge it or not, the reality is that the current process is comfortable because it is known - and a new process is uncomfortable because it is not.

In this episode, Karine shares her expertise on effectively managing change and what you can do to help ease your people into a new or altered process.

We explore:
- Common problems people encounter when implementing a new process
- When and why these problems typically occur
- The first things a project manager should consider and do when changing a process
- The importance of communication during periods of change
- What you can do to make change easier
- How to sustain success beyond this process change

Connect with me: www.projecting.com.au

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When we plan out a project we always consider the costs, timelines and scope. But what about assumptions? How often do we plan for them and the potential impact of the unknown.

In this episode, Karine is in the interviewee seat sharing her insights, field experience on the dangers of projects plagued by assumptions and what you can do to strengthen your position.

Karine covers:
- The problem with assuming
- What assuming can cause
- When assumptions typically occur
- Who should be involved in addressing assumptions
- How should assumptions be treated
- How often they should be reviewed
- The best ways to prevent and reduce assumptions

For more insights on assumptions or to discover ways to proactively strengthen your projects request your monthly project update here: https://pwp.projecting.com.au

Connect with me: www.projecting.com.au

Linked In: www.linkedin.com/karineodonnell
Instagram: www.instragram.com/projectingwithpeople
Facebook: www.facebook.com/Projecting With People

What does a customer engagement and communication expert have to say on the topic of Communication. My guest Alex Berton, a Marketing and Decisioning Specialist shares his experience and perspective on the causes importance of strong communication within large projects and what good should look like.

We dive into:
- Alex's perspective of communication
- The most common outcomes of failed communication in his experience
- The causes of communication problems
- What examples of 'good' can look like

Alex's extensive career has seen him work with tier 1 corporates through to start-ups, using customer-centric thinking to drive areas as revenue growth, revenue protection, and improved customer satisfaction. Today he works with some of the biggest Asia-Pacific companies to transform customer engagement, challenging organisations to adopt the benefits of forward-thinking strategies like Contextual Customer Engagement and Hyper Personalisation. Let me introduce you to Alex Berton.

Learn more about Alex here:
linkedin.com/in/alexberton

Connect with me: www.projecting.com.au

Linked In: www.linkedin.com/karineodonnell
Instagram: www.instragram.com/projectingwithpeople
Facebook: www.facebook.com/Projecting With People