Changing The Industry Podcast

By: David Roman & Lucas Underwood
  • Summary

  • This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
    © 2023 Changing The Industry Podcast
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Episodes
  • Episode 216 - Can You Achieve High Performance Through Coaching with Cecil Bullard and Michael Smith
    May 12 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

    Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

    Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.


    Simplify payments. Streamline operations. Check out 360payments.com today!



    In this episode of the Changing The Industry Podcast, Lucas and David are joined by Cecil Bullard and Michael Smith from the Institute for Automotive Business Excellence. Cecil shares his insights on the importance of having a clear vision for the future of your business and personal life, emphasizing the need to plan for the long term. Michael provides valuable advice on the significance of high-performance culture and how setting the right expectations can lead to sustainable success.

    00:00 Self-Reliant Problem Solver

    09:43 "Personal Goal Setting Realization"

    14:10 Realization About Business Adaptation

    17:39 "Prepare for Future Transitions"

    25:38 Managerial Strategy and Communication Issues

    30:58 Unique Auto Service Advantage

    35:26 "Strategic Meeting Preparation"

    40:56 "Owner Commitment for Success"

    46:20 Replace Negativity with Positive Leadership

    48:25 Work Delays and Challenges

    53:17 "Prioritize People Development Over Metrics"

    01:01:33 Frustration's Psychological Roots in Performance

    01:07:09 "Life's Bigger Picture & Goals"

    01:09:07 Tombstone Exercise: Legacy Writing

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    1 hr and 16 mins
  • Episode 215 - Upending Automotive Credentials With The AVTECC Initiative With David Macholz
    May 5 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

    Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

    Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.


    Simplify payments. Streamline operations. Check out 360payments.com today!



    In this episode, Lucas and David welcome David Macholz, the President and CEO of AVTECC (Advanced Vehicle Technology Education and Credentialing Coalition), to discuss the evolution of the automotive education industry. David shares his journey from a career in education to leading a company focused on reimagining vehicle technology education. The conversation highlights the need for performance-based certification to address the industry's skills gap. David also emphasizes the importance of moving beyond traditional testing to ensure technicians have the competencies necessary for today's advanced automotive technologies.

    00:00 Lack of Professional Pathways

    09:46 Substitute Teaching at BOCES

    13:37 Reflecting on Career and Education Choices

    20:10 ASE Certification Boosts Technician Salaries

    22:58 "AvTech: Redefining Learning Approaches"

    27:03 Diverse Learning Styles Explored

    36:48 Rethinking Student Credentialing Methods

    42:06 Questionable Accreditation Practices

    43:04 Credentialing Standards vs. Budget Priorities

    53:19 Marketing Recognition Impacts Perception

    57:23 EV Safety Certification Overview

    01:02:13 "Industry Lacks Essential Education"

    01:06:12 Seeking Support for Innovative Industry Advancement

    01:14:09 Engaging Founding Supporters

    01:15:50 Gratitude for Industry Support

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    1 hr and 22 mins
  • Bonus Episode - The Impact of Returns, Inventory, & Technology on Auto Parts Pricing with WorldPac
    Apr 30 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

    Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

    Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.


    Simplify payments. Streamline operations. Check out 360payments.com today!



    In this episode, Lucas and David are joined by Brandon Ballou, Dominic Garcia, David Heine, and Nancy Sanguinetti for a wide-ranging discussion on technology and change in the automotive parts industry. The group highlights the increasing use of AI in both content creation and automotive repair, including how AI-driven tools could revolutionize parts ordering and reduce costly mistakes. They also discuss Worldpac's recent advancements, such as updates to Speed Dial 2.0 and improvements in customer experience, and touch on industry-wide challenges like part returns, supply chain complexity, and the importance of building strong relationships between shops and suppliers.

    00:00 Connector Scanning Technology's Accuracy

    03:27 Parts Ordering Accuracy Challenges

    08:05 Beware of Sketchy Shops

    12:27 Inventory Optimizing: Rotors & Returns

    13:18 Efficient Routes Reduce Return Rates

    18:26 World Pack's Positive Transformation

    22:14 Speed Dial Website Development Update

    23:22 Worldpack 2.0: User-Friendly Dashboard

    27:26 "Expand Parts Suggestion Feature"

    32:18 "CTR Sales Boost from OE Assurance"

    33:08 "Understanding OE Labeling Advantages"

    39:09 "Bridging the Gap Campaign Success"

    42:31 Aging Car Fleet Challenges

    46:00 Perceptions of Automotive Careers

    48:12 Navigating Increasing Automotive Complexity

    52:43 Parts Integration with Monique Discussion

    53:13 Streamlining Auto Part Sourcing

    57:22 Expert Guest Invitation

    Show More Show Less
    1 hr

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