We welcome guest Liz Beh - the founder of Tressa Care, on the Care Intelligence Podcast. Liz discusses her journey from being a finance professional to starting Tressa Care, a social enterprise aimed at reducing burnout among care workers. We delve into the emotional, cultural, and professional challenges faced by care workers, particularly international immigrants. Liz shares moving stories of care workers overcoming immense challenges and emphasises the importance of emotional support, community, and recognition in their retention. We discuss the innovative programs at Tressa Care, the impact of the pandemic, and Liz’s vision for the future of care work intersecting with technology and policy changes. The episode underscores the need for systemic reform and highlights the rewarding yet strenuous nature of care work.

In this episode of the Care Intelligence podcast, we interview Dr. Mark Cox, an A&E doctor and co-founder of Orli Health, a digital platform aimed at improving children's mental health. Mark shares his journey from experiencing burnout to founding Orli with a mission to make mental health support accessible, fun, and human. The discussion covers the challenging environment in A&E for mental health patients, the importance of early intervention, and the role of digital tools in fostering emotional resilience in children. Mark also delves into Orli Health's approach to blending technology with physical activities to create meaningful connections between children and their caregivers. The conversation concludes with Mark's insights on the future of mental health care and the impact of innovative tech solutions like Orli.

We sat down with Deborah Rozansky, Director at Social Care Institute for Excellence and co-founder of Scooter, to talk about what meaningful, lasting change in social care really looks like — and why it starts with listening to the people who do the work.

In this episode: ✔️ Why the gap between policy and practice still hasn’t been closed ✔️ The emotional and practical toll of overlooked frontline needs ✔️ How Scooter is building real-time support for care workers, right where they need it ✔️ The one thing that gives Deborah hope for the future

This episode is for anyone serious about improving care through empathy, tech, and system-level thinking — with the frontline at the centre.

Here are some of the key documents and frameworks mentioned in this episode to help you dive deeper into workforce development, digital transformation, and policy in adult social care:

• A Workforce Strategy for Adult Social Care in England (Skills for Care) The national strategy outlining how to attract, train, and retain a skilled, compassionate social care workforce.

• Care Certificate Standards (March 2025) These standards underpin training and induction for care workers and form the foundation of Scooter’s content and learning approach.

• Care Workforce Pathway for Adult Social Care (UK Government) A new government-led initiative to support a clear, structured career pathway for adult social care workers.

• Level 5 Award: Understanding Digital Leadership in Adult Social Care (Skills for Care) A newly introduced qualification for managers and leaders in adult social care. It offers practical guidance on identifying and implementing digital technologies, evaluating impact, and leading successful digital transformation within care settings.